FT.com on the hunt for CRM agency

FT.com, the Financial Times' website, is looking for an agency to handle its customer relationship management requirements.

Financial Times: sold to Nikkei this year
Financial Times: sold to Nikkei this year

There is no intermediary involved in the pitch process. The pitches are understood to be taking place this week.

The Financial Times Group was sold to Nikkei, a media company in Japan, for £844 million in cash in July.

In September last year, the paper unveiled its first re-design in seven years with a new-look front page, a new font and new colour graphics.

The FT did not respond to Campaign’s requests for comment.