Grimsby Telegraph classified carries off customer care prize

Grimsby Telegraph's classified ad department has won a pan-European

award for customer care and service.

Beating off companies including Johnson & Johnson, Visioncare and

recruitment website Stepstone, the team picked up the Best Small Call

Centre prize at the European Call Centre of the Year awards.

The department was graded on its methods, professionalism and


Julia Arthur, general ad manager for Grimsby and Scunthorpe Newspapers,

said the award reflected the team's professionalism.