Grimsby Telegraph's classified ad department has won a pan-European
award for customer care and service.
Beating off companies including Johnson & Johnson, Visioncare and
recruitment website Stepstone, the team picked up the Best Small Call
Centre prize at the European Call Centre of the Year awards.
The department was graded on its methods, professionalism and
Julia Arthur, general ad manager for Grimsby and Scunthorpe Newspapers,
said the award reflected the team's professionalism.