M&S Plan A in numbers: 10 stats outlining the retailer's CSR crusade

Marks & Spencer has published its latest Plan A Report, listing its sustainability achievements and plans. Here, Marketing lists 10 figures and stats that convey the impact of its CSR strategy.

M&S: has published its 2015 Plan A Report
M&S: has published its 2015 Plan A Report

Today's 2015 Plan A Report is the first covering the third stage of M&S's CSR programme - Plan A 2020. The retailer said it had achieved 47 of its Plan A commitments, while priorities include rolling the programme out to its international business and embedding Plan A features into more of its products.

Here are 10 numbers and stats that highlight M&S’s crusade for more ethical, sustainable and transparent business.

1. 64% of M&S products now have a Plan A attribute, an increase of 7% compared with 2013/14

2. 100% of palm oil used in M&S products has Roundtable for Sustainable Palm Oil certification

3. 36% improvement in energy efficiency in M&S’s UK and Ireland stores, against a baseline established in 2007

4. 417 stores now use energy efficient and LED lighting

5. £2.45m raised for health and wellbeing charities in the last 12 months, including £1.3m for Macmillan Cancer Support

6. 60% reduction in packaging used for home deliveries, against 2009 baseline

7. 2.8 billion carrier bags saved since 2008 as a result of M&S’s 5p Food Hall bag charge

8. 100% of fish now sourced from sustainable sources

9. £50m raised for charity since 2007, including £15m for Oxfam through clothes recycling since 2008 

10. 10 years of collaboration with WWF for a "shared vision of sustainable natural capital"


Marc Bolland, M&S’s chief executive, said: "Plan A 2020 is a sustainable business plan that puts Plan A at the heart of our brand. It aims to engage our customers, employees and stakeholders. We’ve made strong progress in the past 12 months, including working with the Consumer Goods Forum and World Economic Forum.

"As part of this work we’ve actively supported global progress on deforestation, low carbon refrigeration, the circular economy and engaging the ‘millennial’ generation’s attitudes to sustainable consumption."

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