"You can't beat up ITV for their commercial pressures. If they judge they need X Factor for their money and audience and future then you can't blame them for that." - Andy Harries, the producer of the Oscar-winning film The Queen, defends ITV's programming
"We learned that readers wished we were more modern and that we'd smarten ourselves up. They also said that we needed to lighten up." - The editor of the Liverpool Echo, Alastair Machray, takes readers' views on board as the paper prepares for its relaunch.