Three months after winning the business, Alistair Bryan, former client services director at AIS, who was closely involved with the RNIB account, left the agency. Bryan was poached by Iris to take the role of managing director of its direct marketing arm.
Jon Ingall, managing partner at AIS, said: "We're still working with RNIB on its data auditing and brand development, but the marketing department at RNIB decided to go their own way on the direct fundraising activity. We've still got a good relationship with it and we're continuing to progress on the work in the areas we still work on."
RNIB was unavailable for comment.