|Agency fact file: Lida|
|Type of agency||Direct marketing|
|Company ownership||M&C Saatchi|
|Key personnel||Lisa Thomas chairman|
|Mel Cruickshank chief executive|
|Pip Hulbert client services director|
|Matthew Heath chief strategy officer|
|Nicky Bullard creative director|
|Total accounts at year end||33|
|Accounts won||8 (biggest: Ikea)|
|Accounts lost||1 (Signet)|
|Number of staff||107 (+13%)|
There was management change as Lisa Thomas was finally rewarded for her sterling service with an elevation to the newly created role of chief executive of M&C Saatchi Group, handing operational control - after a five-month interregnum - to her long-standing sidekick Mel Cruickshank. But the management transition did not go entirely smoothly: the creative director Shaun Moran resigned without a job to go to. Clients have largely remained loyal, although it is too early to judge whether Moran's replacement, Nicky Bullard, has made a mark.
Lida bedded down some big wins from previous years (the likes of Boots and The Carphone Warehouse) and retained its Mini account. It also picked up Ikea from Quant Presky Maves and Network Rail, while growing its links with the retailer DSGi with new work from Geek Squad. The only entry in the negative column of the ledger book was Signet, which took its account in-house.
Lida can be well-pleased with itself for overcoming the challenges of 2010. With its new management team settled, it must show that it can continue to do more of the same in 2011.
Score last year: 6
How Lida rates itself: 8
"We've had our best financial year ever at Lida. Our revenue has grown by 19 per cent, which has enabled us to break through the £1 million profit bracket for the first time. We've exceeded our profit target by 40 per cent, which can be attributed to growth from existing clients and our fantastic new-business wins. Key highs have been retaining Mini in January and winning Ikea in August."