School Reports 2018
[Extended edition]
MediaCom UK

MediaCom UK

Type of agency & ownership:  Media agency, owned by WPP
Nielsen billings 2017: £1,333m (+1%)
Declared income: £167m (2016)
Total accounts at year end: 286
Accounts won: 39 (biggest: PSA Group)
Accounts lost: 15 (biggest: Procter & Gamble)
Number of staff: 1,197 (nominal change)
Key personnel: Josh Krichefski, chief executive, UK; Karen Blackett, OBE, chairwoman, UK; Luke Bozeat, chief operating officer, UK; Sue Unerman, chief transformation officer, UK; Claudine Collins, managing director, UK
Star player: Catherine Pronzato, managing partner

Year in review

MediaCom, Britain’s biggest media agency, had a strong 2017, picking up the £106.5m PSA Group account, including Vauxhall, and being shortlisted for Media Agency of the Year at the Media Week Awards.

It produced some bold work, such as "Live from inside the human body", a live operation, broadcast on Channel 4 for Cancer Research UK, which became part of culture and delivered results.

Chief executive Josh Krichefski has continued to refresh his team, promoting Chris Binns and Steve Gladdis to joint chief strategy officers to replace Sue Unerman, who became chief transformation officer. Other notable appointments included Nancy Lengthorn as the first head of diversity in an agency that already has a reputation as a leader on this issue, thanks to the legacy of Karen Blackett, who is moving to become UK country manager of WPP.

Krichefski is trying to position MediaCom higher up the value chain. Blink_Innovation is working with tech companies to help clients on innovation, and Theobalds Road Consulting, led by head of consultancy Alice Fabre, is also looking at bigger business challenges.

MediaCom has also pushed initiatives on mindfulness and mental health to support staff, with churn falling to a 14-year low. The only significant setback was the loss of Procter & Gamble’s press-buying business as part of a consolidation.

The agency’s fortunes in 2018 are likely to depend heavily on its biggest client, Sky, which was due to complete its £300m UK media review, the first in 13 years, in April.

Agency's Year In A Tweet

"The UK’s most successful media agency invested heavily in its amazing people and had its most profitable year ever."


Score this year: 8
Score last year: 8
How the agency scores itself: 8
Management strength: 8
Creativity: 7
Innovation: 7
New business: 7
Diversity: 8

Business performance and accounts

Gross income

Latest: £116.6m
Previous: n/s
Change: 15.40%

Operating profit

Latest: £17.4m
Previous: n/s
Change: 121.10%

List of total accounts 23andme Inc

3m UK Plc


Adopt North West AHDB

Alitalia Airlines (Ita)

Allianz Cornhill Insurance Co Ltd

American Airlines

Amigo Loans Ltd


AO Com


Arsenal FC

Avant Credit of UK

AX Paris

Bahlsen Ltd

Bank Fashion

Bare Escentuals Ltd Bayer (Digital)

Bayer Animal Health Bayer Healthcare

Bayer Digital


Bet Victor


BG Group Plc

Birkbeck Uni of London Blacks Leisure Group Plc

Blanx Whitening Toothpaste

Bose Ltd

Brintons Carpets

Brita Water Filter Systems

British Gas

British Red Cross

British Sky Broadcasting Ltd

BSH Home Appliances Ltd

Bvlgari Ltd

CA Computer Assoc Ltd

Cancer Research UK

Carpetright Plc CC Automotive Group Ltd


Channel 4 TV Co Ltd


Cloud Nine

Coca Cola Great Britain


Corinthia Group Hotels

Cottages 4 U

Cousins Furn

Croatian Tourist Board


Dassault Systems

DC Thomson & Co Ltd

Decca Rec


Dell Computer Corporation Ltd

Delonghi Ltd

Dennis Publishing

DFS Furniture Co Ltd

Direct Line


Done Bookmakers

Donna Karan Fashions (USA)

Dr August Wolff Gmbh & Co (Germany)

Dr Kurt Wolff Gmbh & Co (Germany)


Drop & Collect Ltd

Dwell Retail Ltd



Edinburgh Festivals

Electronic Arts Ltd

Emirates Airline

Entertainment Film Distributors

Entertainment in Video Ltd

Ernst and Young

Euro Car Parts

Eurocamp Plc

Express Newspapers Ltd

Formula E

Fox Broadcasting Co

Fratelli Martini Secondo

Luigi Spa

Freemans Grattan Holding Ltd

French Connection Group

Gala Coral Grp Ltd

Get the Label

Glaceau Vitamin Water

Glaxosmithkline Plc

Global Radio UK Ltd

Glossop Caravans (Derbyshire)

Gmg Guardian Media Grp Radio Sales

Golden Charter

Great Ormond Street Hospital

Green Flag

Gullivers Theme Parks Ltd

Halewood International Ltd

Harper Collins Publishing Ltd

Haven Holidays

Hays Travel

Health Lottery


Hillarys Blinds

Hipp Nutrition UK Hurtigruten Ltd

ICI Paints UK Plc Indeed (Us)

Injury Lawyers 4U Innocent Ltd

Internet Matters

Isle Of Man Steam Packet Co

Isuzu (UK) Ltd

JD Sports

Joe Public

John Cotton

Kenwood Small Appliances Ltd

Kenzo Perfumes (France)

Kepak UK Ltd

Kwik Fit GB Ltd

KYMCO Cycles

Laterooms Com

Lawn Tennis Association

Lebara Mobile

Leggmason Investors

Lindt & Sprungli Ltd

Little Greene Paint Co Ltd

Lotus Biscuits

Louis Vuitton UK Ltd LVMH Watches & Jewellery Ltd

Manchester Coll

Mars UK Ltd


Meadowhall Meadowhall Shopping Centre

Merlin Entertainments Grp

Merrydown Plc

Metcalfes Food Co

Metropolitan Police

Missguided Ltd

Mitchells & Butlers Plc

Modern Rugs

Moet Hennessy UK Ltd

Moneysupermarket Financial Group Ltd



Muller Dairy (UK) Ltd

NBC Universal (Us)

NBC Universal Global Networks

Neilson Financial Ser Ltd

New Balance

New Nordic Ltd

New York Bakery Co NHS Blood and Transplant

Nikon UK Ltd

Northern & Shell Plc

Northern Rail


Now That's What I Call Music

Now TV


Nuffield Health


One Housing

Open University

Optimax Laser Eye Clinic

Optimum Nutrition

Paddy Power

Parfums Christian Dior (UK) Ltd

Parfums Givenchy Ltd

Park Group Plc

Pet Plan Ltd

Peter Hahn Ltd



Plan International UK Plan UK Charity (Lon)

Plumbs Ltd


Police Mutual Assurance Society


Principality BS


Procter & Gamble Ltd

Provident Financial


Redcats UK

Resorts World

Revlon International Corporation

Robert Bosch Ltd

Roberts Bakery

Ronseal Ltd

Royal Bank of Scotland Plc


Ryanair Ltd

Saniflo Ltd


Savencia Group


Scope Charity

Selco Builders Merchant

Selfridges & Co

Shell UK Ltd

Sheridan Bedding

Shurtape UK Ltd

Sky Paid Social

Sky Poker

Sodastream Ltd

Sony Mobile Communications Ab

Sony Music Entertainment (UK) Ltd

Sony PlayStation

Sony UK Ltd

Spd Swiss Precision Diagnostics

Spielo Intl (Gibraltar)

Stan James Ltd

Staples Office Superstore

Subaru (UK) Ltd

Suntory Beverage & Food Ltd

Symantec (UK)

Synexus Ltd

Taylor Wimpey

Tefal (UK) Ltd




Thinkbox Econometrics

This Girl Can

Thomson Tour Operators Ltd

Tombola Ltd



Transform Medical Group Ltd

Transitions Optical

Treasury Wine Estates

Trivago UK

Turner Broadcasting Systems Inc

UK Cleaning Prod Ind Assn

UKI Partnerships

United Utilities

Universal Channel

Universal Pictures Limited

Universal Pictures Video

Universal Resorts Orlando

University Of Salford

Unversity of Central Lancashire (Uclan)

Vax Appliances Ltd

Visit Britain



Waring Experience

Wella Professionals

Welsh Assembly Govt


Williams & Glynn

Winner Sports

Youngs Bluecrest Seafood Ltd

Zadig & Voltaire


Top three spending accounts:

Sky (n/s)

Tesco (n/s)

PSA Group (n/s)

Number of retained accounts: 247
Number of accounts that are projects: 41
Biggest win: PSA Group (£106.5m)
Biggest loss: P&G press buying (£14m)



Haymarket award wins

Marketing New Thinking Awards: 1

Media Week Awards: 12