SELF IMPROVEMENT: Training calendar

January 2002

9-10 Multichannel customer strategy

Venue: IDM, Teddington

Organiser: IDM, tel: 020 8614 0277

9-11 Successful direct mail

Venue: IDM, Teddington

Organiser: IDM, tel: 020 8614 0277

15 Copywriting online and offline

Venue: IDM, Teddington

Organiser: IDM, tel: 020 8614 0277

16-17 Customer relationship management

Venue: IDM, Teddington

Organiser: IDM, tel: 020 8614 0277

16-17 Achieving a successful CRM implementation

Venue: Radisson Vanderbilt Hotel, London SW7

Organiser: Business Intelligence, tel: 8879 3300

16-18 Complete direct marketing

Venue: IDM, Teddington

Organiser: IDM, tel: 020 8614 0277

30-31 Building a balanced scorecard

Venue: Posthouse Regent's Park, London

Organiser: Business Intelligence, tel: 8879 3300

Send details to noelle.mcelhatton@haynet.com



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