Marketing Comms Lead
As the mobile industry’s most exciting brand, we’re here to challenge and change the way the industry works by putting customers first. We’re able to do this thanks to our amazing people, who share our passion for making things right. As a Marketing-led business our Marketing team is set up in a way that aligns absolutely to our customer groups. Historically they’ve bought us dancing ponies and singing cats. However, more recently they truly looked to change the market – and they’ve delivered on a mission to ensure our customers can use their devices abroad at no extra cost. The aim is to give our customers everything they want – and more – In short to make them love us. If you have a challenger mind-set, there’ll be plenty more opportunities to dare and to dream.
The Marketing Comms Lead reports into the Head of Communications, as part of a team of 9 with one direct report. You will be charged with delivering pioneering marketing communications for single or multiple brands across multiple channels. Working with stakeholders and partners you will execute the strategic marketing communications plan and deliver overall brand and campaign specific KPIs.
As Marketing Comms lead you will be responsible for the management of the end to end creative process, budgets and through the line execution. It is essential you can influence at all levels internally and externally in a suitably engaging manner
If you’re ready to take things up a gear, click to apply.
A bit about us:
We exist to make mobile better for everyone. Ever since we were created in 2003, we've been challenging and changing the way the industry works by putting customers first and tackling the issues that frustrate and annoy them. We were the first mobile network to take the fear out of using data with our All You Can Eat plans. We were the first to abolish eye-watering roaming charges for people travelling abroad and we were the first network to give our customers 4G at no extra cost. We knocked out sky high prices for calling 0800 numbers before anyone else. We’re able to do all this thanks to our amazing people who share our passion and belief in making things right.
This role works with stakeholders across the business, feeding into communications strategy and working with core agencies to come up with brilliant ways of communicating the Three marketing strategy. The role is responsible for managing the budgeting, planning, briefing and origination of communications ideas to ensure effective delivery of communication across single and multiple paid, earned and owned marketing channels.
Develops and/or delivers elements of a strategic planning system with guidance from senior colleagues.
Builds own capabilities and develops the capabilities of direct reports by working within existing development framework; provides specialized training or coaching in area of expertise to others throughout the organization.
Manages and delivers required outcomes for a portfolio of procurement programs while reporting to senior colleagues.
Develops new methods, tools and programs for quality assurance while leading developmental initiatives and/or programs within an area of expertise.
Manages and delivers required outcomes for a portfolio of major projects in order to support the overall project management strategy.
Manages the development and/or delivery of a particular area, product or service within the larger marketing strategy.
Uses legal systems and protocols to perform routine tasks in order to deliver support services.
Client & Customer Management (Internal)
Manage relationships with key internal customers and act as their business partner, while typically using
Client & Customer Management (External)
Support teams to ensure client satisfaction.
Manages and delivers required outcomes for a portfolio of contracts and negotiates service level agreements while planning, coordinating and supervising activities related to major contracts.
Budgeting & Costing
Takes responsibility for delivering a prescribed budget for own area of the organization and/or conducts complex analyses on budget progress in other areas while working within established systems.
Manages the development and/or delivery of a particular area, product or service within the larger brand strategy.
Policy and procedures
Works without supervision and provides technical guidance when required on developing, monitoring, interpreting and understanding policies and procedures, while making sure they match organizational strategies and objectives.
Planning and Organizing
Works without supervision and provides technical guidance when required on planning, organizing, prioritizing and overseeing activities to efficiently meet business objectives.
Brand Management and Development
Works without supervision and provides technical guidance when required on maximizing a brand's impact and market value by managing and developing all aspects of the brand.
Works without supervision and provides technical guidance when required on monitoring and managing the provision of contracted services.
Customer and Market Analysis
Acts independently using comprehensive knowledge and/or skills to conduct research and analyze data while guiding and training others on how to develop a comprehensive understanding of customer and market conditions that enables maximum return on investments.
Data Collection and analysis
Works without supervision and provides technical guidance when required on analyzing data trends for use in reports to help guide decision making.
Costing and Budgeting
Uses comprehensive knowledge and skills to work independently on costing, budgeting and finance tasks while providing guidance and training to others.
Acts independently to apply comprehensive understanding of the business environment and objectives developing solutions while providing guidance and training to others.
Negotiates without supervision and provides technical guidance when required on how to help the organization by obtaining consensus between two or more internal or external parties who may have different interests.
Applies comprehensive knowledge to act independently while providing guidance and training to others on using clear and effective writing skills to express ideas, request actions and formulate plans or policies.
Applies comprehensive knowledge to act independently while providing guidance and training to others on using clear and effective verbal communications skills to express ideas, request actions and formulate plans or policies.
University (First degree)
Experience enables job holder to deal with the majority of situations and to advise others.
Experience of supervising and directing people and other resources to achieve specific end results within limited time frames.