User Experience Researcher

A rapidly growing B2C insurance brand is looking for a CRO expert create best in class online customer experience.

You will be involved in a range of exciting new web development projects targeting both new and existing customers.

Responsibilities

• Help to execute and manage the brand's CRO testing roadmap
• Develop hypotheses, create briefs and guide developers in the creation and launch
• Quantitative user data analysis and qualitative user research
• Pulling reports together and communicating test results to key business stakeholders
• Working with team members in acquisition to agree test plans
• Working closely with IT to prioritise web changes.
• Day to day agency management.
• Working with the acquisition marketing team to optimise landing pages

Experience

• Experience working on or running conversion rate optimisation programmes
• Hands on experience with A/B testing tools such as Optimizely or similar
• Experience using web analytics platforms such as Adobe Site Catalyst or similar
• Excellent communication skills and experience with stakeholder management
• Knowledge of the latest tagging/tracking techniques and best practices