User Experience Researcher

Location
Surrey / London
Salary
£40000 - £45000 per annum
Posted
03 Jan 2018
Closes
02 Feb 2018
Ref
1629510
Contact
Clare Humphreys
Discipline
Marketing
Specialism
Data & Analysis, Digital
Sector
B2C, Online
Business Type
Brand / In-house
Seniority
Manager
Contract Type
Permanent
Hours
Full-Time

A rapidly growing B2C insurance brand is looking for a CRO expert create best in class online customer experience.

You will be involved in a range of exciting new web development projects targeting both new and existing customers.

Responsibilities

  • Help to execute and manage the brand's CRO testing roadmap
  • Develop hypotheses, create briefs and guide developers in the creation and launch
  • Quantitative user data analysis and qualitative user research
  • Pulling reports together and communicating test results to key business stakeholders
  • Working with team members in acquisition to agree test plans
  • Working closely with IT to prioritise web changes.
  • Day to day agency management.
  • Working with the acquisition marketing team to optimise landing pages

Experience

  • Experience working on or running conversion rate optimisation programmes
  • Hands on experience with A/B testing tools such as Optimizely or similar
  • Experience using web analytics platforms such as Adobe Site Catalyst or similar
  • Excellent communication skills and experience with stakeholder management
  • Knowledge of the latest tagging/tracking techniques and best practices

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