Technical Project /Client Services Manager

Recruiter
Eden Marsh
Location
London (Central), London (Greater)
Salary
£30-£40k
Posted
15 Jan 2018
Closes
15 Feb 2018
Ref
EM9005
Discipline
Media
Sector
B2B, B2C
Business Type
Studio / Production
Contract Type
Permanent
Hours
Full-Time

Exciting and innovative digital/CGI studio are looking for a Technical Project Manager to join their studio in central London.

With a current team of 40 across two studios in London our client bring remarkable new architectural concepts to life using a powerful combination of logic and magic.

This is a pivotal role to manage and support clients and projects that have gone live in the market. In turn supporting the growth of the studio.

Key Qualities, Skills and Responsibilities

  • Support MD, Directors and Project Leads to manage and monitor all projects that have gone live in the market place 

  • Drive and maintain the highest levels of client services and communications 

  • The role will be the front line at all client launches, parties and events 

  • Proactive in the service of clients and digital products in the market 
place that include Media Tables, Interactive Scale Models, Real Time 
3D apps, Virtual Reality experiences, and various media installations 

  • Monitor all interactive systems live in the market place for their 
reliability 

  • Report any issues in a timely manor to relevant department head and 
follow through to find a resolution for clients 

  • Manage invoicing to clients on call out fixes and service agreements 

  • Support key clients / projects to ensure deadlines are met and 
manage flow of information / client communication to internal teams 

  • Aid the delivery of excellence to ensure growth of clients and repeat 
commissions 


Requirements

  • You will have strong IT skills and an appreciation for interactive media 

  • You will be design literate, and both comfortable and credible working directly with senior professionals and architects/designers. You will be able to speak their language well. With a strong design sense/appreciation, the delivery of excellent work will be meaningful to you. 

  • You will have strong problem solving skills 

  • You will have good commercial acumen 

  • You will be self-driven, results-orientated with a positive outlook, and 
have a clear focus on high quality output. Keen for new experience, 
 responsibility and accountability. 


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