The Great & The Good

Strategic Planner - customer engagement - m/w to snr

Central London
06 Feb 2018
06 Mar 2018
CRM, Planning & Strategy
Business Type

Senior Planner

London | CRM, data & digital

This is hands-down an incredible opportunity for an experienced Strategic Planner to join one of London's most exciting new agencies, right at the start of its trajectory.

The bigger picture

The agency landscape has changed immeasurably over the past few years - brands are demanding more from their creative agencies and are continuing to distribute their marketing budgets in different ways than they ever did before. Demand for smart, effective and seamless customer engagement strategies has risen at pace and is showing no sign of slowing down. If you work in this space, this is certainly not news to you.

The agency

We are proud to be working with a brand new agency that is set to boss the customer engagement strategy space. I guess we would call them a 'start-up' but - with a handful of jaw-dropping impressive clients to launch with, the backing of some big players and a robust forecast on the horizon - they're already way ahead of the pack. One of the people the helm is one of London's most talented and awarded planning heads, who would be your direct boss and daily mentor.

The role

Initially, you'll be focused on one of the agency's founding (and very high profile) clients to look after their customer engagement / CRM strategy. If it's alright with you, this may well involve being in-house with the client's marketing team a few days a week - giving you full access and the chance to truly get under the skin of the brand.


To make this work, you'll need to be a strong Planner with proven CRM and customer engagement experience. You are data literate, of course. And you have advanced understanding of digital channels. You are a gifted finder of insights and inspirer of great creative work. You are a team player. You love brands and consumers, and how the interact with each other. You're confident in a room.

And you're looking for something genuinely exciting. Away from the usual office politics. A job where you can do what you do best.

We say

This is your chance to join a hugely successful agency right in it's infancy: jump in now, grow at pace with the business trajectory and see where it takes you.


Initial 3 month contract at £350/day. See how that pans out for you and crack on to something more lengthy.


April, most likely.

One last thing

Flexible working embraced :o)

Please apply immediately.


The Great & The Good represents talented people who love what they do. We recruit for the great and the good of the Marketing, PR, Digital, Advertising and Creative industries.

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