Exciting strategic advertising agency based in Farringdon are looking for an experienced Account Manager to further develop their Client Service capacity and grow business within their client base.
The agency are a team of 12 in total and are all primarily B2B working with technology and financial clients.
They’re an agile mix of planners, strategists and creatives who put the right brains together to solve their clients’ business challenges.
The successful candidate will be joining the Client Service team as a Key Account Manager.
You will work with another Account Manager and, together, manage all agency accounts.
A fully fledged Account Executive will be supporting you on specific projects and you will have the opportunity to directly manage their development. In addition, a project manager will be assisting the accounts team with timelines, internal shares and processes so account managers can focus on adding value to their clients.
The whole team reports to the Account Director, who you will work with to develop and implement short-to-medium-term account strategies.
An effective Account Manager needs the confidence to interact with clients. They must have excellent written and verbal communication skills, strong interpersonal skills and the ability to negotiate and sell the agency’s services. Account Managers should be naturally well
organised because they have to manage a portfolio of accounts, see that none are neglected and work to deadlines. They also need to be good with financial data, as they will have to regularly report on the status of client accounts.
The Account Manager is effectively the bridge between the client and the agency. They are responsible for ensuring that the agency is meeting the clients’ needs and working with all the key functions that go into creating the agency’s advertising output.
They are constantly solving problems, managing internal and external communications and driving projects to completion.
• Manage a portfolio of client accounts, acting as the first point of contact for questions and requests