Group Account Director - Digital

London, City of London
10 Apr 2018
10 May 2018
Leon Milns
Account Management
B2B, B2C
Business Type
Contract Type
Group Account Director (Digital - London

We are helping a leading Digital transformation Agency who are rapidly expanding and looking for a brilliant Group Account Director to join them on their journey...

Our Client Services team are pivotal in the partnership between clients, their ambition and our team.

Our Group Account Directors will make a clear difference in inspiring the biggest businesses. They will play a central role in aligning our most senior clients and helping them to define and understand the broader strategic digital opportunities available to them.

Our Group Account Directors are highly collaborative and know how to inspire and lead the team. They focus on the strategic direction of the accounts and thought innovation for clients to drive the client's business forward through digital transformation.

In this role your responsibilities will be to:

Get to know the client's business, in all your portfolio, inside out, so that you can faithfully represent them across our accounts and shape our work to provide great thinking which drives real business value and change

Actively listen to our most senior clients ensuring we're always driving in the right direction, delivering great work and identifying new opportunities to grow our relationships
Own operational reporting across your portfolio, including income forecasting, financial reporting, invoicing and financial risk

Create annual / quarterly account plans and strategies for developing and growing your portfolio of accounts

Own the detail and be accountable for it, both your own and your teams; through the development of proposals, scopes of work and contracts

Work well under pressure, with a high degree of flexibility and fluidity and have an objective-focused and positive approach

Manage, coach and inspire the Senior/Account Directors and their careers
Inspire, collaborate and coach teams to do their best work; be open minded to the opinions of others, help your team mates out, get stuck in when it's needed, and feedback in the moment to acknowledge someone's good work
Build rapport and strong relationships with your senior clients to gain a seat at the table and become a trusted extension of their team
Be confident and lead our teams in new business efforts to expand our client base
Identify PR and networking opportunities to meet new people and grow our reputation
Be curious about all things digital and have a rich knowledge base to inspire your team and to draw upon in your work and relationships

We're looking for a Group Account Director who has:

A passion for client services and a successful track record of building exceptional client relationships
Extensive account direction experience at a leading digital agency
Proven success of building and developing successful accounts with both existing customers and leading new business efforts
Worked across a range of digital projects; implementing innovative, interactive and consumer-focused global solutions
Proven they can coordinate, inspire and manage the internal teams you need to deliver a successful outcome
Team management experience, and can coach and inspire a team of Senior/Account Directors
The ability to learn, and assimilate new ideas quickly and gain the respect of fellow team members and clients
A strong curiosity, understanding and experience of web, digital and marketing, as well as experience in business strategy, information design, creative design and web technology
Excellent oral and written skills - capable of interacting with clients at the most senior level
Strong attention to detail
MS Office suite skills

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