Digital Experience - UX

Location
London
Salary
£41000 - £50000 per annum
Posted
20 Apr 2018
Closes
20 May 2018
Ref
1630138
Contact
Clare Humphreys
Discipline
Creative
Sector
Finance, Online
Business Type
Brand / In-house
Seniority
Manager
Contract Type
Permanent
Hours
Full-Time

One of the largest payment providers is looking for a Digital Experience to achieve and deliver best in class user experience, design and implementation for their website.

The purpose of the role is define and then deliver a website optimisation programme to continuously review and improve on-site conversion and deliver a great user experience on the website.

RESPONSIBILITIES

  • Analyse the website performance, through conversion data, analytics and customer research, to create hypotheses and rationales for optimisation
  • Create customer stories/proposed customer journeys for online experiences
  • Collaborate with UX planners and designers to create best practise online interaction design, including ability to draft wireframes/page layouts
  • Create new relationships within the commercial teams to get ensure buy in and get exposure
  • Collaborate with content strategy and editorial teams to create the final versions of pages for build/test
  • Ensure measurement enablers in place to measure the impact of the solution, eg A/B experiment, analytics tags, reports, customer surveys
  • Use measurements to draw insight and inferences based on the test plans to demonstrate the performance of the solution
  • Develop close working relationships with the relevant teams

EXPERIENCE

  • Background in UX/UI
  • A digital user experience expert, able to take digital solutions from discovery through to definition, design and delivery
  • Good commercial focus, able to quickly understand the business context and identify risks and opportunities
  • Good understanding of user research, A/B MV testing, digital analytics and other methodologies to gain user input and insight to digital experiences
  • Good project management and delivery skills.
  • Able to manage multiple projects at once and strong experience in delivering within an agile project team/environment

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