Senior Account Manager (Digital)

Location
Central London, WC2H
Salary
Neg plus AMAZING benefits package
Posted
16 May 2018
Closes
01 Jun 2018
Discipline
Marketing
Sector
B2B, B2C
Business Type
Agency
Seniority
Senior Manager
Contract Type
Permanent
Hours
Full-Time

Senior Account Manager (Digital)

SUMMARY

Job Title:          Senior Account Manager, Digital

Reports to:      Head of Digital

Location:          Central London, WC2H

Type:               Permanent, full-time

Salary:              Neg plus AMAZING benefits package

ABOUT THE ROLE

An exciting, diverse and ambitious role has opened up on the Digital team at 3 Monkeys Zeno. You will be an innovative and creative thinker, top notch in your approach to client and team management, and keen to get stuck in and take the lead on some truly creative and insight-led campaigns.

This role will act as a ‘champion’ in two specific areas: firstly paid social media; and secondly in social and online buzz monitoring / influencer marketing and related platforms – and you should have demonstrable experience in each.

KEY REQUIREMENTS

  • 4+ years agency experience, working on multiple accounts
  • Automotive experience highly desirable
  • Strong creative and analytical thinking skills
  • Strong verbal and oral communication skills
  • Fascinated by technology, with the passion to find new ways to harness it for our clients’ success
  • Strong commitment to excellent customer service
  • An organised and planned approach to your work
  • Assertive and resourceful with a proven track record of getting things done
  • Boundless creativity and energy
  • Thorough and current practical experience of paid social and online media – especially campaign set-up, targeting and optimisation via Facebook Business Manager
  • Robust experience in using a variety of…
  • social and online listening and analytics platforms (e.g. Brandwatch, Sysomos, Crimson Hexagon, Newswhip, Demographics Pro)
  • influencer mapping platforms (e.g. Traackr, Onalytica)
  • social publishing platforms (Percolate and Sprinklr advantageous)
  • Excellent relationship-building and interpersonal skills – listening, mentoring, explaining difficult concepts in simple language
  • Passionate about getting others involved and having a laugh along the way
  • Passionate about media, news, entertainment, arts and culture and staying ‘in the know’ on the latest happenings

KEY RESPONSIBILITIES

  • Ensuring accurate and timely contributions to your key accounts: brief responses, content plans, creative assets, campaign analysis, reporting and more – to the high professional standards that we and our clients expect
  • Overseeing the work of more junior members of the team and helping the other senior members of the team in identifying and fulfilling juniors’ training and development needs, and in ensuring their personal welfare
  • Contributing effectively to new business pitches by identifying areas of opportunity in digital and social – and helping to craft great approaches and ideas that address them
  • Using research and analytics tools (including influencer mapping, buzz monitoring and CMS platforms) to provide accurate market insights and performance analysis to clients and prospects
  • Acting as both team and wider agency champion for paid social media and social / online platforms as above: this means being a ‘superuser’ yourself; training and guiding others; and working closely with practice teams (e.g. Consumer; Healthcare, Business) to ensure that they’re providing the most appropriate advice and solutions to their clients
  • Working closely with our in-house Design team, as well as external suppliers, making sure that briefs and timelines are communicated effectively and outputs are to the standard required.

ABOUT 3 MONKEYS ZENO

3 Monkeys Zeno is a leading communications agency based in London’s West End, with a team of 80 people and over 100 major awards for our work under our belt. We are the UK arm of Zeno Group, a global, independent agency under the DJE network.

Our offering spans traditional and online PR, digital and social media, influencer marketing, events and experiential. Our clients include Jacobs Crackers, McVitie’s, Avon, Microsoft, Lenovo Moto, TGI Fridays, Castrol, Schweppes and Budweiser.

We’re proudly independent and ambitious for ourselves and for our clients. We know our stuff. We love to do award-winning work.

We’re really keen on integrated, insight-led thinking and working. We work hard, and we do it because we love it. We are proud of how far inspiration and hard work has taken us since we started, but we’re constantly looking for new ways to go faster, bigger and better.

Our approach combines the best elements of high-end creativity with breakthrough strategic thinking – and our culture is best described as progressive, collaborative and non-hierarchical, where you’re not only encouraged to have a dialogue with the directors of the business but also work closely with them.

Our core values are fearless, tenacity, passion, oomph, straight-talking and street-savvy intelligence (or nous as we call it). They’re at the heart of how we do things and what we look for in our people. And our people are as important as our clients – which is why we have a host of benefits from bonuses to bikes, Fruity Mondays to Freedom Fridays, and a whole lot more to make sure our team are looked after.

If you’re as passionate as we are and, just as importantly, embrace creativity and innovation, come and join us.

For more information, please visit www.3-monkeyszeno.com and follow us on Twitter @3MonkeysZeno. Or alternatively, call Ian on 07584 340662 or email Ian.Green@3monkeyszeno.com

  • Ensuring accurate and timely contributions to your key accounts: brief responses, content plans, creative assets, campaign analysis, reporting and more – to the high professional standards that we and our clients expect
  • Overseeing the work of more junior members of the team and helping the other senior members of the team in identifying and fulfilling juniors’ training and development needs, and in ensuring their personal welfare
  • Contributing effectively to new business pitches by identifying areas of opportunity in digital and social – and helping to craft great approaches and ideas that address them
  • Using research and analytics tools (including influencer mapping, buzz monitoring and CMS platforms) to provide accurate market insights and performance analysis to clients and prospects
  • Acting as both team and wider agency champion for paid social media and social / online platforms as above: this means being a ‘superuser’ yourself; training and guiding others; and working closely with practice teams (e.g. Consumer; Healthcare, Business) to ensure that they’re providing the most appropriate advice and solutions to their clients
  • Working closely with our in-house Design team, as well as external suppliers, making sure that briefs and timelines are communicated effectively and outputs are to the standard required.

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