Stopgap

Senior Customer Success Manager

Recruiter
Stopgap
Location
London
Salary
£50000 - £55000 per annum
Posted
10 Jul 2018
Closes
09 Aug 2018
Ref
SRH-091743
Contact
Sarah Windsor
Discipline
Marketing
Sector
B2B, Technology
Business Type
Brand / In-house
Seniority
Manager
Contract Type
Permanent
Hours
Full-Time

Exciting opportunity for a marketing tech Senior Customer Success Manager to work for this London tech start up, working on big corporate tech integration.

Senior Success Manager - £50,000-£55,000 - London

THE COMPANY
This pioneering, marketing tech company based in Central London have a fantastic culture and growing team. They offer a unique and versatile Content Marketing Platform. They are already working with many large scale global brands, and are looking for a Senior Customer Success Manager to work with some of their biggest clients.

THE ROLE
As a Customer Success Manager you will be managing a portfolio of large corporate customers. You will use your knowledge of marketing and product to ensure your clients fully engage with these fantastic marketing tech products.

You will also be accountable for developing new opportunities through cross selling and upselling.

Specifically you will be responsible for:
- build high level relationships with diverse senior stakeholders in 15-25 significant accounts
- managing the relationship with trial and full licence customers, providing them with high quality support leading to high retention
- maximising opportunities to upsell to existing customers and manage contract renewals
- providing training and support to users for licensed and trial customers
- helping customers improve performance of content

YOU
To be successful in this Senior Customer Success Manager role you MUST have:
- significant experience in a technology account management role working with large, complex clients
- experience managing senior client relationships
- experience working in a start-up environment
- an understanding of digital and content marketing

If you have all these skills then we'd love to hear from you. Please apply online now...

Senior Success Manager - £50,000-£55,000 - London

If this role isn't what you're looking for don't worry. At Stopgap we cover all permanent and freelance marketing positions, with specialist industry sector teams. You can check out all of our roles on our website and sign up for job alerts so you're the first to know about a new opportunity . Marketing Recruitment - The Stopgap Way.

Apply for Senior Customer Success Manager

Already uploaded your CV? Sign in to apply instantly

Apply

Upload from your computer

Or import from cloud storage

Your file must be a .doc, .pdf, .docx, .rtf, and no bigger than 1Mb


Upload from your computer

Or import from cloud storage

Your file must be a .doc, .pdf, .docx, .txt, .rtf, and no bigger than 1Mb


4000 characters left

Marketing Communications

Haymarket Media Group, the publisher of Campaign, takes your privacy seriously.

Learn more about how we use your information when job seeking.

We will use your information to ensure you receive messages that are relevant to you. 

Please be aware that unless you opt in, you will miss out on emails containing the latest job vacancies, career advice and other services from Campaign that could help your career.

Should you cease to require these services in future, you can stop receiving these messages from us via the unsubscribe link on any email received or by contacting us directly. Please see our Full Privacy Notice.


By applying for a job listed on Campaign Jobs you agree to our Terms and Conditions. You should never be required to provide bank account details. If you are, please email us.

Similar jobs

Similar jobs