Membership Marketing Executive

London (Greater)
27 Jul 2018
24 Aug 2018
Business Type
Service Provider
Contract Type


The Zoological Society of London (ZSL), a charity founded in 1826, is a world-renowned centre of excellence for conservation science and applied conservation. ZSL’s mission is to promote and achieve the worldwide conservation of animals and their habitats. This is realised by carrying out field conservation and research in over 50 countries across the globe and through education and awareness-raising at our two zoos, ZSL London Zoo and ZSL Whipsnade Zoo, inspiring people to take conservation action.

Role Profile

This is a fantastic opportunity for a Membership Marketing Executive looking for a challenging and rewarding role to help grow our Membership and Supporter base. The development of our Membership scheme is in an exciting and ambitious stage.

You will play a key role in growing recruitment and retention by implementing strategies, monitoring and reporting on campaign success. Your main role will be to ensure that the Membership scheme runs effectively and efficiently on a day-to-day basis.

ZSL is made up of passionate people, playing a lot of important roles. From leading scientists and conservationists to vets and expert zoo keepers, all working together so that incredible animals don’t become a memory. This is a great position for an individual passionate about animals and conservation looking for employment in an international organisation. You will have exposure to a variety of directorates and an ability to shape the voice of our brand. If you have the imagination to not only problem solve but to create new opportunities to support the Membership team, then we would love to hear from you.

Person Specification

The Ideal Candidate:

  • Proven knowledge of Marketing and practical experience of developing marketing strategy and project management.
  • Experience of working in a Membership based attraction or charity 
  • Knowledge of fundraising within the charity sector
  • Knowledge of a customer relationship management system within a charity or commercial environment 
  • Ability to work well in cross-functional teams as a representative of the marketing team and effectively communicate with different stakeholders


Based at ZSL London Zoo in Regents Park, this role includes regular travel to ZSL Whipsnade Zoo. You may also be required to work occasional evenings; weekends which can be taken back in lieu.

Benefit Package:

This role offers a competitive salary plus a comprehensive benefits package including 25 days holiday, stakeholder pension where the employer minimum contribution is 7%, complimentary zoo tickets and more.

For a full Job Description, please click here.

To Apply

Applicants will need to upload their CV and covering letter (detailing relevant experience and skills, stating why they want the position and including details of availability) and can do this by clicking the "Apply for this job online" button. If you have any queries regarding this position or when applying through the system please contact Human Resources at


Closing date for applications: Midnight (23:59) Sunday 12th August 2018.

The Zoological Society of London is a charity registered in England and Wales: no. 208728.

ZSL kindly requests no contact from agencies or media sales please regarding this position.