Stopgap

Account Manager

Recruiter
Stopgap
Location
London
Salary
£30000 - £35000 per annum
Posted
30 Aug 2018
Closes
20 Sep 2018
Ref
VGC-092014
Contact
Victoria Constable
Discipline
Marketing
Specialism
Account Management, CRM
Business Type
Agency
Seniority
Manager
Contract Type
Permanent
Hours
Full-Time

Account Manager with strong CRM experience needed for loyalty agency to manage 3 retail client accounts.

Account Manager - £30,000-£35,000 - London

THE COMPANY
This agency is a global leader in customer loyalty; they develop and deliver market leading loyalty and service products and solutions to help their clients manage and optimise customer relationships whilst driving revenue. Specialising in CRM, using customer data, they work with clients across multiple sectors in both a B2B and B2C capacity.

THE ROLE
This role will see the Account Manager work across 3 different client accounts; an upscale British men's retailer, a high-end French luxury retailer and a distinctive European rail service. The agency supports each of the clients in their loyalty programmes and are at different stages in terms of development with each one.

You will work with an Account Executive and assist the Account Director with the management and delivery of a series of loyalty projects across the 3 accounts. Work will include technical development for customer engagement, programme benefits development, data analysis and reporting, on-going strategic comms etc.

You will work with internal teams to ensure the delivery of these projects as well as liaising directly with the clients to develop strong relationships. Your main deliverables will be:

-Day to day contact with the client for support and delivery
-Project managing the technical development of the accounts
-Financial billing and forecasting
-CRM process management and delivery

YOU
The ideal Account Manager will have strong CRM experience from a leading CRM agency and be able to multi-task. You will need to be able to juggle various clients and projects simultaneously.

This is a great opportunity to join a global, well established agency and get the chance to work with some really interesting clients. You'll be given a lot of autonomy and the opportunity to develop your management skills.

Please apply now if you are interested!

Account Manager - £30,000-£35,000 - London

If this role isn't what you're looking for don't worry. At Stopgap we cover all permanent and freelance marketing positions, with specialist industry sector teams. You can check out all of our roles on our website and sign up for job alerts so you're the first to know about a new opportunity . Marketing Recruitment - The Stopgap Way.

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