CRM Manager

North London, London
£45000 - £55000 per annum
03 Sep 2018
03 Oct 2018
Caroline Simmonds
Business Type
Brand / In-house
Contract Type

Commercial CRM Manager with strong project management and Salesforce experience needed for Wembley-based property brand.

CRM Manager - £45,000-£55,000 - North London

Looking for a role where you can drive the delivery of a best in class CRM strategy, alongside the implementation of new platforms? Working for a disruptive property brand in Wembley, you will be responsible for the management and optimisation of the customer journey from enquiry to onboarding to resident, maximising lead conversion and being the lead on all things customer retention.

This emerging brand in the lifestyle rental business is growing fast and backed by a huge property investment and development company.

Key responsibilities include
- planning and delivering a CRM strategy ensuring that communications are relevant and targeted at each stage of the customer lifecycle
- supporting system implementation, ensuring that it is GDPR compliant, capturing all required data at key points in the customer journey
- customer journey mapping to deliver an on-brand, seamless customer experience at each stage of the sales funnel and customer lifecycle
- campaign & communications delivery, both triggered/automated and ad hoc, implementing test and learn approach in order to optimise ongoing performance
- reporting and analysis. You will be the go-to-person for CRM analysis and reporting and must be able to report to all levels of the business

- proven experience in a CRM role with either at an agency or in house, with a focus on digital channels
- previous experience using ESPs is essential, Salesforce, Pardot & Marketing Cloud experience preferred
- the ability to demonstrate a clear understanding of the CRM consumer and campaign life cycles including conceptualisation, planning, delivery, monitoring, reporting, post-campaign analysis, and application of solutions
- experience developing successful B2C integrated CRM or campaign communications
- solid stakeholder management experience

Apply now!

CRM Manager - £45,000-£55,000 - North London

If this role isn't what you're looking for don't worry. At Stopgap we cover all permanent and freelance marketing positions, with specialist industry sector teams. You can check out all of our roles on our website and sign up for job alerts so you're the first to know about a new opportunity . Marketing Recruitment - The Stopgap Way.

Apply for CRM Manager

Already uploaded your CV? Sign in to apply instantly


Upload from your computer

Or import from cloud storage

Your file must be a .doc, .pdf, .docx, .rtf, and no bigger than 1Mb

Upload from your computer

Or import from cloud storage

Your file must be a .doc, .pdf, .docx, .txt, .rtf, and no bigger than 1Mb

4000 characters left

Marketing Communications

Haymarket Media Group, the publisher of Campaign, takes your privacy seriously.

Learn more about how we use your information when job seeking.

We will use your information to ensure you receive messages that are relevant to you. 

Please be aware that unless you opt in, you will miss out on emails containing the latest job vacancies, career advice and other services from Campaign that could help your career.

Should you cease to require these services in future, you can stop receiving these messages from us via the unsubscribe link on any email received or by contacting us directly. Please see our Full Privacy Notice.

By applying for a job listed on Campaign Jobs you agree to our Terms and Conditions. You should never be required to provide bank account details. If you are, please email us.

Similar jobs

Similar jobs