Stopgap

Customer Experience Executive

Recruiter
Stopgap
Location
London
Salary
Up to £32000 per annum
Posted
27 Sep 2018
Closes
27 Oct 2018
Ref
SRH-092151
Discipline
Marketing
Sector
B2B, Technology
Business Type
Brand / In-house
Seniority
Executive
Contract Type
Permanent
Hours
Full-Time

Passionate about working closely with customers and helping them get the most out of a product or service? Then please read on...

Customer Experience Executive - £32,000 - London

THE COMPANY
This pioneering, marketing tech start up based in Central London have a fantastic culture and growing team. They offer a unique and versatile Content Marketing Platform. They are already working with many large scale global brands, and are looking for a Customer Experience Manager to work with a shortlist of valued clients, building relationships day to day and helping clients get the most out of the product.

THE ROLE
This role will involve working with a variety of clients day to day, ensuring the knowledge and adoption of the platform is maximised and meeting target level. You'll be identifying pain points that prevent customers from engaging, and suggesting proactive action for users who use the platform less frequently.

You will also be involved in:
- reporting on user activity
- helping users produce great content, advising and presenting ideas
- running workshops and meeting clients face to face regularly

YOU
To be considered for the role you'll have strong relationship management skills, in a previous account management or customer experience role. You'll also have a knowledge of marketing and passion for content!

Do APPLY NOW if this sounds like the role for you!

Customer Experience Executive - £32,000 - London

If this role isn't what you're looking for don't worry. At Stopgap we cover all permanent and freelance marketing positions, with specialist industry sector teams. You can check out all of our roles on our website and sign up for job alerts so you're the first to know about a new opportunity . Marketing Recruitment - The Stopgap Way.

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