CRM Database Support Executive

Recruiter
ADLIB
Location
Bristol
Salary
£27000 - £30000 per annum
Posted
11 Oct 2018
Closes
08 Nov 2018
Ref
9620
Contact
Jade Fisher
Discipline
Marketing
Specialism
CRM
Sector
B2C
Business Type
Brand / In-house
Seniority
Executive
Contract Type
Permanent
Hours
Full-Time
  • Work for an International law firm. 
  • Full time 12 month Fixed term contract. 
  • Lead training sessions as part of a CRM roll-out. 
We are working with an amazing international law firm to appoint an experienced Database support executive to lead training sessions as part of a CRM roll out across a variety of formats (face to face, WebEx, telephone). This role will also involve a variety of data management responsibilities.

What you’ll be doing

You’ll lead training sessions as part of CRM roll-out across a variety of formats (face-to-face, WebEx, telephone) and provide first-line support for OnePlace CRM, Salesforce for Outlook and Vuture (bulk email tool). You’ll be helping to manage data quality housed within the CRM system including an amount of data entry. You will also help to manage lists of clients to ensure that they are current and being used effectively to maintain alignment with the firm's strategy of investing in our existing client.

What experience you‘ll need to apply

  • A confident and experienced presenter/trainer
  • An effective communicator with good listening skills and the ability to understand client needs
  • Well organised, with the ability to prioritise effectively and deal calmly with the pressure of deadlines and conflicting priorities
  • Familiar with OnePlace and/or Salesforce CRM
  • Familiar with Excel at an intermediate level including use of vlookup formulae and pivot tables
  • Proficient in data management across a number of data sources
  • Team oriented, flexible and enthusiastic with a positive and committed approach
  • Reliable and able to work on own initiative as role will involve travelling to various UK offices on a regular basis
  • High level of accuracy and attention to detail in all aspects of work
What you’ll get for your experience

You’ll get a salary of £27k-£30k dependent on experience and a range of perks and benefits including access to an amazing subsidised café bar/restaurant.

Whats next

Please apply here by sending your CV.

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