CX Senior Insight Lead | Management Consultancy
One of the biggest names in customer experience is looking for an insight specialist to join their specialist research team. This is the chance to help define the insights team and manage clients at a senior level.
A management consultancy with a great history in providing insight-driven solutions are expanding their research offering. They need solid quant researchers to mentor, develop and lead a team of insight professionals, along with developing and maintaining productive internal and external relationships to ensure continued success on often long-standing programmes. This is an opportunity to support the senior client servicing management team in developing organisational capabilities and drive success in areas of expertise beyond client work, you'll become an expert in a subject matter of your choice!
With a really diverse client list, you will work on vastly varied projects using their extensive toolkit selection. The key to this role is understanding what the client needs and delivering this consistently.
If you have:
Demonstrated the ability to deliver actionable insights with significant benefit to clients
The ability to develop and mentor a team to your high standards of research
Demonstrated the ability to work with senior stakeholders
Driven innovation and push insights right to the top of the table