Client Services Associate

Location
London (Central), London (Greater)
Salary
£30,000 - £35,000
Posted
23 Jan 2019
Closes
23 Feb 2019
Discipline
Marketing
Specialism
Account Management
Sector
B2B
Business Type
Brand / In-house
Seniority
Junior
Contract Type
Permanent
Hours
Full-Time

Client Services Associate 

Do you have a passion for client-relationship building and fancy a career in strategic account management? Our client a behavioural sciences organisation is looking for an organised and passionate candidate to deliver excellence. The role is also suitable for a brilliant graduate.

Day-to-day:

  • Running global programs in support of a Client Service Executive/Manager
  • Learning and executing our end-to-end process to support in delighting our clients
  • Pro-actively assuring client and coach of event quality and feedback
  • Professional, informed and timely responses to initial prospect or client inquiries
  • Coordinating with our network of coaches for timely and informed feedback
  • Building trust with clients to identify and create up-selling opportunities
  • Special projects support that might include specific sales and marketing initiatives
  • Administrative support for office, project, logistics and team coordination
  • Client hospitality and service for in-office meetings and learning delivery events 

About you: 

  • Graduate degree with a minimum of a 2:1
  • Superior interpersonal, relationship and rapport-building skills
  • Excellent written and oral communication skills
  • Ability to present self professionally and intelligently to prospective and existing clients
  • Excellent organisation, multi-tasking, and prioritisation skills
  • Ability to uncover client needs and identify relevant resources
  • Demonstrate poise and grace under pressure
  • Demonstrate initiative and resourcefulness
  • Attention-to-detail and quality in all tasks and interactions

We are looking for candidates to join ASAP.

PLEASE NOTE as much as we’d love to get back to all our candidates, due to high volume applications, if you haven’t heard from us within 7 days, then you’ve been unsuccessful in this instance.

We are an equal opportunity employer and value diversity at our company.

We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. If you have a disability or additional need that requires accommodation, please do not hesitate to let us know

Similar jobs

Similar jobs