Stopgap

Senior Customer Success Manager

Recruiter
Stopgap
Location
London
Salary
£60000 - £75000 per annum
Posted
30 Jan 2019
Closes
15 Feb 2019
Ref
SRH-092025
Discipline
Marketing
Sector
B2B, Technology
Business Type
Brand / In-house
Seniority
Manager
Contract Type
Permanent
Hours
Full-Time

Exciting opportunity for a marketing tech Senior Sales Account Manager to work for this London tech start up, working on big corporate tech integration.

Senior Customer Success Manager - £60,000-£75,000 - London

THE COMPANY
This pioneering, marketing tech company based in Central London have a fantastic culture and growing team. They offer a unique and versatile Content Marketing Platform. They are already working with many large scale global brands, and are looking for a Senior Sales Account Manager to work with some of their biggest clients.

THE ROLE
As a Senior Sales Account Manager you will be managing a portfolio of large corporate customers. You will use your knowledge of marketing and product to ensure your clients fully engage with these fantastic marketing tech products.

You will also be accountable for developing new opportunities through cross selling and upselling.

Specifically you will be responsible for:
- build high level relationships with diverse senior stakeholders across 10-15 significant accounts
- managing the relationship with trial and full licence customers, providing them with high quality support leading to high retention
- maximising opportunities to upsell to existing customers and manage contract renewals
- providing training and support to users for licensed and trial customers
- helping customers improve performance of content

YOU
To be successful in this Senior Sales Account Manager role you MUST have:
- significant experience in a technology account management role working with large, complex clients
- experience managing senior client relationships
- experience working in a start-up environment
- an understanding of digital and content marketing

If you have all these skills then we'd love to hear from you. Please apply online now...

Senior Customer Success Manager - £60,000-£75,000 - London

If this role isn't what you're looking for don't worry. At Stopgap we cover all permanent and freelance marketing positions, with specialist industry sector teams. You can check out all of our roles on our website and sign up for job alerts so you're the first to know about a new opportunity . Marketing Recruitment - The Stopgap Way.

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