Stopgap

CRM and Loyalty Manager

Recruiter
Stopgap
Location
London, West London
Salary
Up to £50000 per annum
Posted
04 Feb 2019
Closes
04 Mar 2019
Ref
LSS-092507
Contact
Lee Shortt
Discipline
Marketing
Specialism
CRM, Direct Marketing
Business Type
Brand / In-house
Seniority
Manager
Contract Type
Permanent
Hours
Full-Time

Experienced CRM & Loyalty Manager needed for this well known Travel/Retail hub in West London.

CRM and Loyalty Manager - £50,000 - West London

THE COMPANY
Our client is an internationally acclaimed travel and retail hub based in West London. It's a fantastic time to join them as they are expanding their e-commerce activity and investing heavily in this area.

THE ROLE
As CRM & Loyalty Manager your will create, develop and own the communication and data strategy and plan for the CRM to achieve commercial revenue targets and improve passenger experience.
This role will also see you:
- Be responsible for contact strategy and business rules for email contact and ensuring that branding is adhered to.
- Give direction and support within all areas of communication ensuring that omni-channel approach is considered in all comms.
-Investigate further opportunities for communications in term of life cycle, change behaviour and reward activity and bring to life ideas through channels.
- Be responsible for third party management and direction of both creative agencies and marketing services provider

YOU
To be successful in this West London based, CRM & Loyalty Manager role you will have the following:
- Experience DM, CRM loyalty must have
- Day to day management of external agencies
- Good knowledge of the Data Protection Act and other data collection and processing legislation
- Digital implementation experience
- Travel/Leisure/Hospitality/Retail or Loyalty experience required.

If this is sounding like the CRM & Loyalty Manager role for you APPLY NOW!

CRM and Loyalty Manager - £50,000 - West London

If this role isn't what you're looking for don't worry. At Stopgap we cover all permanent and freelance marketing positions, with specialist industry sector teams. You can check out all of our roles on our website and sign up for job alerts so you're the first to know about a new opportunity . Marketing Recruitment - The Stopgap Way.

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