Stopgap

CRM Delivery Executive

Recruiter
Stopgap
Location
London
Salary
£25000 - £30000 per annum
Posted
12 Feb 2019
Closes
14 Feb 2019
Ref
LSS-092686
Contact
Lee Shortt
Discipline
Marketing
Specialism
CRM, Digital
Business Type
Brand / In-house
Seniority
Executive
Contract Type
Permanent
Hours
Full-Time

As CRM Executive - you will be responsible for the build and delivery of all CRM communications for commercial and engagement campaigns through email marketing channels.

CRM Delivery Executive - £25,000-£30,000 - London

THE COMPANY
A national travel operator based in stunning modern offices in the City. Aside from the basic salary there are very generous travel concessions and benefits.

THE ROLE
The database is vast, some 4 million customers. Therefore experience in a consumer facing crm role will be preferable, ideally within the Travel or Leisure Industry sectors.
Responsibilities include:
- Build, deliver, track and report on all product campaigns and automations, to drive customer retention and maximise lifetime value
- Manage the CRM communications calendar to ensure a consistent and weighted programme of campaigns are being delivered to customers at the right time.
- Work alongside the Engagement CRM Manager to measure campaign performance and implement a test and learn programme to track effectiveness and increase return on investment.
- Develop and maintain effective collaborative and cross-functional working relationships with suppliers, stakeholders, departments.

YOU
To be considered for this role you will need to have robust experience of:
- Extensive knowledge of email best practices including ESP optimisation,
- HTML & CSS email coding, responsive design, A/B testing, dynamic content, deliverability, customer segmentation and personalisation, and performance management.
- Highly computer literate, with a proficiency in HTML, CSS and Adobe Photoshop, and highly numerate with extensive experience in Microsoft Excel.
- Experience of using database campaign segmentation for use in personalised communications.
- Hands-on technical knowledge working with Email Service Providers (ESP) and CRM platforms, e.g. Salesforce Marketing Cloud, Salesforce Journey Builder, Adobe Campaign, etc.

You may be working client or agency side currently and seeking a fresh challenge. If you do have the required experience and want to find out more - please apply today!

CRM Delivery Executive - £25,000-£30,000 - London

If this role isn't what you're looking for don't worry. At Stopgap we cover all permanent and freelance marketing positions, with specialist industry sector teams. You can check out all of our roles on our website and sign up for job alerts so you're the first to know about a new opportunity . Marketing Recruitment - The Stopgap Way.

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