Customer Insight Executive | Client-Side Opportunity

Location
Hatfield, Hertfordshire
Salary
£29000.00 - £32000.00 per annum
Posted
18 Feb 2019
Closes
18 Mar 2019
Ref
1214TC
Contact
Tom Crossley
Discipline
Marketing
Sector
Utilities
Business Type
Brand / In-house
Seniority
Senior Executive
Contract Type
Permanent
Hours
Full-Time

Are you a quantitative researcher who understands the voice of the customer?

The Client

We are working with one of the largest businesses of their kind, who are looking to expand their CX offering. They are market leaders, supplying over 3.5million people daily, and are dedicated to providing great service with minimal disruption to individual customer, the community and the environment.

The Role

The role will engage with all areas of the business, ensuring that the insights meet their needs and support their understanding of customer behaviour. You should have a passion for turning data into actionable insights - and promoting these insights to key stakeholders, along with identifying areas of improvement and making recommendations that support business strategy and goals.

Your Skills

We are looking for a confident, self-assured quantitative researcher with a passion for people, who is looking for a new, exciting challenge that will genuinely influence business practices.

If you have:

Experience working on voice of customer platforms
Strong analytical skills
Excellent attention to detail and are highly numerate
Strong stakeholder management skills

This is a great opportunity to apply your skillset for a client-side organisation with a passion for their customers and where you can make a difference to how they work!

Apply Now!

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