Senior Strategist - Digital & Direct Agency - London
Are you an expert in CRM & CXM strategies? Do you enjoy developing customer decision journeys, contact strategies and CRM programmes?
If so, then this may be the role for you!
This award-winning BTL agency works with a portfolio of world-class brands and has an outstanding reputation.
On the hunt for their next shining star in strategy, the department is led by a fantastic management team who will mentor and guide the successful candidate to reach their full potential
Reporting into the Head of Planning, you’ll deliver strategic thinking, inspire great creative to produce award winning and effective communications and programs.
You’ll be a digital, data and Customer Engagement specialist, adept at turning complex data into key insights, passionate about solving business problems, you’ll be confident developing relationships with clients and senior team members.
As a Senior Strategist, you’re adept at turning the complex into the simple. Able to define research projects, facilitate workshops, you can support the delivery of insight work by partnering with data and insight teams.
You are confident building strategies, crafting solid creative briefs and always inspire creatives throughout the process, you work end-to-end on projects, right the way through to the evaluation, optimisation and reporting.
What you’ll be doing
Working on a major FMCG brand and high street retailer, you will help to delivery strategic thinking on everything from large scale, multi-channel engagement programmes, creative strategy, through to loyalty projects.
- Atleast 5 years’ experience with credible agencies / clients
- Proven expertise in direct, digital, CRM, loyalty and data strategy
- Experienced in research, resources, frameworks and insight
- Able to develop, measure and evaluation campaigns
- Intellectual and emotional intelligence
- The ability to defend your view point
- Passionate about the creative process – inspirational to others
- Able to articulate your strategic thinking to clients and teams
If you want to develop your career with one of the best customer engagement agencies then click "Apply" and submit your CV along with a few lines on why you think you have the wow factor.
To considered for this role, candidates must be eligible to live and work in the UK.
Whilst every effort is made to contact everyone who applies, due to a high number of applications we are unable to give individual feedback to those who are unsuccessful.