UX Researcher and Designer
Be an experienced UX researcher & designer than is confident enough to take the reigns in setting up the digital strategy for the company. You will have been the lead researcher, implementing the research groups prior.
Based in Central London, Michael Page have teamed up with a well-known society dedicated to looking after its peers.
Key responsibilities for the UX Researcher & Designer:
- Take a holistic view of digital platforms and business systems, providing guidance on how they best support our services and communication priorities.
- Embed a culture of user first for services - establish and promote user centred design principles and best practice across the organisation
- Enhance user satisfaction by improving the usability, accessibility, and experience of interaction with the Law Society's products and services
- Manage the usability and accessibility testing process, including developing briefs, recruiting participants, designing test tasks, preparing discussion guides, test moderation, analysis and presentation of results to support the design, development and continuous improvement of services.
- Conduct in-house research to test new product and concept developments (including user requirements gathering and early stage concept and prototype testing, guerrilla research, and other approaches to ensure the user need is fully understood in the service design)
- Work with colleagues on the design, execution and analysis of ad-hoc quantitative/quantitative research such as proposition development and customer experience mapping.
- Communicate findings, insight and recommendations for user experience improvements to relevant stakeholders and decision makers.
- Use data and analytics to create a rich picture of user behaviour to tell the story of how and why people use our systems.
- Work with Web analysts, technical colleagues and third party partners to develop an analytics strategy and demonstrate the power of data-driven insight.
- Collaborate with designers and developers to ensure user experience is translated into actionable requirements that influence product development.
- Apply knowledge in human factors and the user-design process to product and service design in an iterative development environment
- Act as the intelligent customer for procurement of specialist services to support development and improvement
The successful UX Research & Designer will:
On off is upto £90 000k for the right candidate and an amazing oppotunity for career development.