UX Researcher and Designer

Location
City of London, London
Salary
£80000 - £90000 per annum
Posted
01 Mar 2019
Closes
31 Mar 2019
Ref
13938833/001
Contact
Victoria Naughton
Discipline
Marketing
Specialism
Development & UX
Sector
Finance
Business Type
Brand / In-house
Seniority
Manager
Contract Type
Permanent
Hours
Full-Time

Be an experienced UX researcher & designer than is confident enough to take the reigns in setting up the digital strategy for the company. You will have been the lead researcher, implementing the research groups prior.

Client Details

Based in Central London, Michael Page have teamed up with a well-known society dedicated to looking after its peers.

Description

Key responsibilities for the UX Researcher & Designer:

  • Take a holistic view of digital platforms and business systems, providing guidance on how they best support our services and communication priorities.
  • Embed a culture of user first for services - establish and promote user centred design principles and best practice across the organisation
  • Enhance user satisfaction by improving the usability, accessibility, and experience of interaction with the Law Society's products and services
  • Manage the usability and accessibility testing process, including developing briefs, recruiting participants, designing test tasks, preparing discussion guides, test moderation, analysis and presentation of results to support the design, development and continuous improvement of services.
  • Conduct in-house research to test new product and concept developments (including user requirements gathering and early stage concept and prototype testing, guerrilla research, and other approaches to ensure the user need is fully understood in the service design)
  • Work with colleagues on the design, execution and analysis of ad-hoc quantitative/quantitative research such as proposition development and customer experience mapping.
  • Communicate findings, insight and recommendations for user experience improvements to relevant stakeholders and decision makers.
  • Use data and analytics to create a rich picture of user behaviour to tell the story of how and why people use our systems.
  • Work with Web analysts, technical colleagues and third party partners to develop an analytics strategy and demonstrate the power of data-driven insight.
  • Collaborate with designers and developers to ensure user experience is translated into actionable requirements that influence product development.
  • Apply knowledge in human factors and the user-design process to product and service design in an iterative development environment
  • Act as the intelligent customer for procurement of specialist services to support development and improvement

Profile

The successful UX Research & Designer will:

  • Skilled and experienced designer, up-to-date with the latest UX/UI trends, techniques, and technologies
  • Demonstrable knowledge, experience in, and passion for user-centred design practices for web, service or software development.
  • Proven experience of understanding user needs for web-based content, tools and transactional services, especially those with complex user journeys.
  • Proven experience of working in an agile development environment with designers, developers and product managers to create new products and services.
  • Proven experience of designing, facilitating and analysing contextual research studies.
  • Proven experience of designing, facilitating and analysing usability and accessibility test sessions.
  • Experience of audience modelling and developing data-driven personas
  • A strategic thinker with ability to interact with stakeholders at a variety of levels and across functions, who can manage expectations to ensure objectives are met.
  • Experience of using analytics packages to produce reports.
  • Self-motivated, flexible and proactive.
  • Strong organisational skills with the ability to multi-task and manage competing priorities.
  • Good communication and interpersonal skills.
  • Job Offer

    On off is upto £90 000k for the right candidate and an amazing oppotunity for career development.

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