Senior CRM Manager

Cambridgeshire, Cambridge / Bedfordshire, Dunstable / Bedfordshire, Bedford
04 Mar 2019
03 Apr 2019
Recruitment Team
Business Type
Brand / In-house
Contract Type
Senior CRM Manager, Dunstable -

We're very excited to be able to work alongside a very well-known organisation who are currently looking for a knowledgeable and experienced CRM Manager, to provide 5 years or more CRM leadership expertise to a strong team of Production Managers and Executives. You'll have outstanding knowledge and experience in implementing CRM programmes across multiple channels. With experience in creating highly complex, yet personable email campaigns; You'll have extensive experience with leading ESP platforms and show knowledge of data management and customer segmentation. You'll be a technical lead across the CRM team with a strong passion to mentor, train and inspire the production team, and have hands on management of production to meet business requirements. Due to the nature of the business, this role is most suited to those currently working in a retail, leisure, FMCG, automotive industry.

As CRM Manager will take lead and full control in building email campaigns to support the customers journey, also support new and existing programme development. You'll be the key point of contact for all CRM activity. This role has a strong element of experience within a range of dynamic content platforms, these are essential for maximising ultimate customer experience. You'll be certifying that customers are gaining the relevant information as well as using data and resources to provide relevant customer relation activities. For this role it is significant that you have knowledge of Photoshop, Typography and image optimisation.

This is an amazing opportunitiy for a CRM expert to join a leading, fast growing company with an amazing reputation in a motivated fast-paced work environment. Due to this location of the Bedford-based office, this role could be easily-commutable from Bedford, Milton Keynes, Hemel Hempstead, St Albans, Hatfield, Welwyn Garden City, Cambridge, Aylesbury, Hatfield, Luton, Stevenage, Royston, Bishops Stortford.

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