Client Director, London – Up to £100k DOE plus benefits
This amazing data / automation agency have one mission - use data to inform sophisticated omni-channel campaigns. They use technology to engage audiences, then create content that drives interest. In short, they want a Client Director who believes that Data, Technology and Content are the three agents of change when delivering effective marketing today.
We’re looking for a Client Director who understands the business and commercial challenges of clients and the agency. This Client Director will own, lead, and coach the development of growth strategies across the agency. We want a Client Director who can develop a discipline and structure that can enhance the experience of clients and the skills of their people as they expand quickly.
This Client Director will facilitate customer led innovation, feeding back success and failure quickly, driving forwards the iteration and creation of new products, services and propositions that will deliver commercial growth for customers.
This Client Director will have oversight and accountability for a number of key clients from which significant organic growth is possible.
This Client Director will focus on:
- Account growth (upsell/cross-sell) – looking across all existing propositions
- People – responsibility for developing client management, strategic and service skills, nurturing & coaching talent in the business
- Processes – preparing the “why, what, who, how and when” of client growth for scale
- New service development – feeding back customer led innovations to service development teams, identifying & developing new areas of service offering
- Brand and marketing – helping to capture client stories of success and ensuring they feed in to the marketing plans and activities. Support of internal marketing team to improve the agency’s reputation and employer brand
- New Business – leading successful bid processes including the proposition development and presentation
- Commercial excellence – holding responsibility across the UK and EMEA operation for delivery of profitable client excellence and exceeding the business plan
If you’re this Client Director then please get in touch quoting job reference AP843.
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