Marketing and Communications Officer

Flexible location, North Hubs (except Leeds)
£26,860 pa plus excellent benefits
02 Apr 2019
21 Apr 2019
Business Type
Brand / In-house
Contract Type

Do you have great communication and presentation skills and a basic understanding of marketing techniques? Then join Shelter as the 2nd Tier Services Marketing and Communications Officer and you could soon be playing a vital marketing role for an exciting initiative aimed at achieving positive outcomes for people at risk of homelessness.

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change — with individuals, in communities, across society – and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

Funded by the Ministry of Housing Communities and Local Government, providing specialist support, The National Homelessness Advice Service (NHAS) promotes and supports good practice in the provision of high quality housing advice, with a focus on the role of advice, training and information in homelessness prevention. Right now, we need someone like you to promote and market the second tier service to NHAS members and Shelter frontline service staff.

About the Role

As the Marketing and Communications Officer, we’ll rely on you to promote and market the service’s Consultancy Line, training, events, information resources and other second tier service activities. That will involve developing suitable promotional resources, both paper & web based, in conjunction with the Shelter Studio, as well as other Shelter services marketing and administrative teams. Along the way, you'll collaborate with a diverse range of people externally too, including local authorities, citizens advice, voluntary agencies and public authorities, as you seek to gain a better understanding of the needs of the services and to inform service improvements.

About you

Creative, innovative and commercially aware, you’re proactive in approach and enjoy collaborating with others. What’s more you're someone who is able to focus on and understand the needs both of internal and external customers and go the extra mile to deliver a prompt, effective and personalised service. As comfortable writing materials for use online as you are presenting your ideas to stakeholders, you’re also proficient using a case management system and Microsoft Office applications and are up to speed with the various social media channels out there.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so need diverse people to tackle them. 

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

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