Stopgap

Customer Strategy Manager

Recruiter
Stopgap
Location
Berkshire
Salary
Up to £70000 per annum
Posted
18 Apr 2019
Closes
18 May 2019
Ref
CEL-092997
Contact
Christine Ebeling Long
Discipline
Marketing
Sector
B2C
Business Type
Brand / In-house
Seniority
Manager
Contract Type
Permanent
Hours
Full-Time

Are you a creative, customer champion? We're looking for a Customer Strategy Manger with a proven track record

Customer Strategy Manager - Up to £70,000 - Berkshire

THE COMPANY
This company is building for the future. They are agile and quicker than other players in their industry. They want to be the best at what they do. In a world embracing connected devices, AI and automation, they are focused on evolving into an ever more customer-centric digital services provider.

THE ROLE
Key responsibilities for the creative Customer Strategy Manager opportunity include:
- acting as a customer champion ensuring that customer needs always guide the outcomes of strategic documents
- bringing to life new ways to excite customers about concepts that they should love - new and old
- be the "conscience of the customer" in the room
- able to look at new businesses that are gaining traction, identify what they are getting right and how we can quickly use that
- constantly keep abreast of developments in customer experience and support the business with category insight, best practice and emerging trends

YOU
To be considered for this Customer Strategy Manager role you will:
- be a customer experience manager, or customer experience strategist who is wanting to make the step to customer strategy where they can bring the customer and commercial KPI's together to make a bigger customer impact
- Passionate about the customer
- experience with a brand that has a track record in really understanding their customer translating trends and developments into ideas that resonate
- strong strategy or marketing strategy experience within an Agency/Consultancy or in house background
- able to think outside of the box

Are you the Customer Strategy Manager we are looking for then apply on line now!

Customer Strategy Manager - Up to £70,000 - Berkshire

If this role isn't what you're looking for don't worry. At Stopgap we cover all permanent and freelance marketing positions, with specialist industry sector teams. You can check out all of our roles on our website and sign up for job alerts so you're the first to know about a new opportunity . Marketing Recruitment - The Stopgap Way.

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