Integrated Project Manager - Creative Agency

London (Greater)
£35 - £40K
25 Apr 2019
25 May 2019
Project Management
B2B, Health
Business Type
Contract Type

Our client, one of Campaign's 50th Best Places to work, are hiring a new Integrated Project Manager to join their team. The agency is part of a network who are highly awarded for their creative work and workplace environment. The agency specialises in healthcare, B2B and B2C.

The integrated Project Manager will be the operational day-to-day delivery lead on large key pieces of agency business, becoming wholly trusted and relied upon by your agency team in the running of your account and the agency internal processes.

The successful candidate will manage projects through creative execution, studio and production being the glue between all departments and closely aligned to client services and clients. You will understand how client departments work. You are interested in processes that lead to efficient client agency working relationships.

Overall project management

  • Own the organisation, leadership and delivery of the programme of work
  • Manage and oversee project scope, manage scope creep and drive updates
  • Upstream management of Agency/Client workflow including proactive creation of multichannel timing plans and maintenance of client status reports as necessary
  • Establish and maintain project and/or programme communications through project
  • Proactive stakeholder management throughout project life cycle including running internal status meetings and maintenance and approval of all project documentation
  • Manage and document risks and slip logs for Client Service to manage with clients
  • Escalate concerns to client service team and department leads
  • Partner with production specialists as required, approve production decisions where necessary and maintain oversight of delivery
  • Drive maximum utilisation and recoverability of resource
  • Maintenance of file repositories and DAM systems and monitor version control
  • Set up post project review meetings, and gather feedback for internal and external measurement of KPIs


  • Manage estimates and timings for production within the SOW document and create detailed estimates and timings to gain internal approvals
  • Raise internal investment/budget burn form and gain approvals sign off
  • Ensure weekly project financial health reporting and review monthly finance tracker
  • Management of estimates raise purchase orders and invoice approvals for third party costs for Client Service approval before released to third party
  • Report and update Client Service on any risks
  • As required attend monthly financial meeting with Client Service and Finance
  • Add new suppliers to AX (fill in new supplier forms etc)                                         

Administration and Process

  • Create new Workfront projects, set up project and resource management to allocate creative roles
  • Create timing plans and estimates to input on Workfront and manage updates
  • Drive status updates to inform overall project status for new and live jobs
  • Prepare production briefs and add to Workfront
  • Ensure all specs, assets, signed off copy, signed off design, guidelines any other creative and digital files are available in advance of briefing design, studio or production
  • Ensure documentation like NDAs and contracts are in place for new projects

Resource Management

  • Plan and manages agency resources throughout the project life cycle
  • Make requests for strategy, creative, copy, design and other studio time on WorkFront
  • Lead resource workload management meetings with Traffic team to avoid conflicts and lack of resource


  • Leads creative development and production phases including leading kick-off meetings, creative reviews and production briefings
  • Set agendas and informs on next steps to firm up agreements across the team
  • Evaluate creative and production against brief, requirements and brand guidelines for client service review  
  • Add value through finding cost effective ways to create the desired result through all stages of creative, studio and production
  • Proactive research and sharing of technology and production solutions during the creative development stages to maintain the highest possible creative standards
  • Ensure all concepts and project documentation is approved prior to client presentation
  • Ensure all creative work is proof-read before being presented to client
  • Traffic internal progress chasing and tracking      

Understands our work, our Network and our Clients

  • Has thorough knowledge and understanding of agency processes and the time required to complete each stage
  • Supports the wider team on prospecting pitches
  • Act as an advocate and supporter of the agency in all interactions with the client or external suppliers
  • Ability to grasp an understanding of client team structure, client internal drivers and blockers, able to work with and around these


  • Contributes ideas to improve agency business objectives
  • Anticipates issues or problems and suggests possible solutions in advance
  • Looks for new ways to improve the quality of the work
  • Explores ideas and new approaches with curiosity and open-mindedness
  • Streamlines information sharing across agency departments to provide visibility of forthcoming workloads and minimize duplication of conversation


  • Follows processes to ensure accurate execution and smooth flow of work
  • Tracks and reports on project progress to provide transparency of status
  • Organises own work to achieve maximum productivity
  • Accurately prepares time and expense reports on a timely basis
  • Remains responsive to stakeholders’ needs with a can-do attitude


  • Has effective listening, verbal, written and presentation skills and can structure thoughts well and communicate clearly and concisely
  • Builds relationships with colleagues gaining their confidence and trust
  • Networks appropriately and builds resources
  • Builds productive relationships with 3rd party suppliers
  • Practices collaboration across departments, disciplines and with team

Knowledge and Skills

  • Has ability to learn from successes and mistakes
  • Risk centric with good knowledge of risk anticipation and mitigation, able to communicate risk status with authority
  • Clearly and concisely communicates next steps and ownership of output across the project team
  • Hunger for personal development and knowledge across all channels of production
  • Ability to negotiate for optimal outcomes

Management and Leadership

  • Proactively builds relationships inside the agency through participating in internal meetings and events
  • Sets an example through high professional standards
  • Leads self and positively influences peers
  • Drives internal and external project teams, able to influence positive outcomes
  • Seeks ways to improve contribution and increase responsibility
  • Speaks positively of clients and other team members – tries to talk them up not down and look for strengths rather than picks at weaknesses
  • Provides appropriate and constructive feedback in a timely manner
  • Understands the needs and dependencies across agency and client departments, avoids duplication of conversations throughout a project cycle
  • Leads internal status meetings and contributes in meetings
  • Drives ownership and accountability


  • Previous agency experience managing multiple channel projects with solid production knowledge across multiple channels
  • Proven ability at managing agency resources and management of teams is essential
  • Strong knowledge of Microsoft Office Suite
  • Ability to run project and status reviews and status meetings with clients
  • Negotiation skills
  • Can demonstrate an understanding of file formats for print and digital production
  • Experienced with moving and still image production briefing, deliverables management


  • Proficiency in Microsoft project or other project management tools
  • Understanding of Workfront
  • Basic understanding of Zinc, or Veeva-Vaults or other client online audit/job bag tools
  • Basic understanding of Adobe creative suite
  • Advertising healthcare experience highly desirable