Stopgap

Social Media - eCRM Manager

Recruiter
Stopgap
Location
London
Salary
£40000 - £45000 per annum
Posted
20 Jun 2019
Closes
05 Jul 2019
Ref
LSS-093157
Contact
Lee Shortt
Discipline
Marketing
Business Type
Brand / In-house
Seniority
Manager
Contract Type
Permanent
Hours
Full-Time

Exciting opportunity for an experienced Social Media/eCRM Manager to join a fast growing leisure company in London.

Social Media - eCRM Manager - Up to £45,000 - London

Exciting opportunity for an experienced Social Media/eCRM Manager to join a fast growing leisure company in London.

THE COMPANY
Our client is an outdoor adventure leisure company offering a range of activities for families, groups and youth groups. Established in 2002, they are going from strength to strength with 34 sites across the UK.
THE ROLE
The Social Media and eCRM Manager will lead and execute the social media strategy and oversee the growth and retention of the customer database.

You will be responsible for all owned and paid social media activity across Facebook, Instagram, Twitter, Youtube setting and leading on initiatives to build social media presence whilst growing and increasing customer engagement.

You will also oversee the growth, strategy, activation and reactivation of the customer base, managing, planning and executing ad-hoc and regular email campaigns.

YOU
The successful Social Media/eCRM Manager will have:

- A proven track record of executing social media strategies, content and leveraging data driven research/analysis to drive strategic direction, best practices and process improvements
- Experience interacting within online communities and platforms, actively participating a brand on Instagram, Facebook, Twitter and Youtube
- Strong working knowledge of and experience with various social media marketing technologies, such as social listening, monitoring and publishing/CMS platforms, and practices to deliver an exceptional online consumer experience
- Strong analytical skills including familiarity with web analytics tools. Comfortable working with Excel and databases with a keen focus on customer insight, data and spotting trends and opportunities
- B2C marketing experience ideally within the leisure sector - either client or agency side

If this sounds like you - please apply today!

Social Media - eCRM Manager - Up to £45,000 - London

If this role isn't what you're looking for don't worry. At Stopgap we cover all permanent and freelance marketing positions, with specialist industry sector teams. You can check out all of our roles on our website and sign up for job alerts so you're the first to know about a new opportunity . Marketing Recruitment - The Stopgap Way.

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