Community Manager

2 days left

Recruiter
Major Players
Location
City of London, London
Salary
£28000 - £33000 per annum
Posted
23 Aug 2019
Closes
22 Sep 2019
Ref
123849
Contact
Lydia Stiller-Flowerdew
Discipline
Marketing
Sector
B2C
Business Type
Agency
Seniority
Senior Executive
Contract Type
Permanent
Hours
Full-Time

Community Manager (English, Dutch & German speaking)- Agency- London

£28,000- £33,000

The Company!

Major Players is working with growing agency, that with its continuous stream of new business across integrated accounts, they are in need of a strong social media strategist to join their strategy team and help drive new creative and strategic output across social and digital. Working with clients across the tech, automotive, FMCG and the luxury space, this agency work hard to produce amazing campaigns across design & build, content & social, site optimisation, insights & data, as well as immersive and CGI.

The Role!

We are currently on the hunt for a German/Dutch speaking Community Manager to work on one of this amazing agencies flagship client. Working alongside their Strategy and Client Services teams, the Community Manager will be responsible for managing their clients German and Dutch social media communities across Facebook, Instagram and Twitter, acting as their brand advocate. The ideal candidate has exceptional communication skills and is an expert in social formats and media channels. You will have project management skills and experience of managing the planning and scheduling of social content for fast-paced and responsive client businesses.

Main Responsibilities:

* Managing client social media communities, creating engaging copy and interesting ways to get people talking about new products and services
* Managing client relationships and communications as necessary
* Creating tone of voice documents and detailed moderation guidelines
* Working with account teams to create engaging strategies
* Contributing to the creative process of developing topical content relevant for all managed communities
* Undertaking research through a variety of different tools and systems in order to deliver a compelling community insight
* Delivering community strategies
* Managing volume of enquiries and messages from customers
* Taking briefings from client or account teams, writing proposals and supporting on new business

Internal support

* Support the process of standardising work and creating best practice framework
* Training, quality checking and managing of Community Managers work
* Resource management
* Copywriting and ensuring accurate proof reading on all work
* Supporting fellow Community Managers - especially during busy periods
* Production of cost proposals and scope of works
* Supplier management

Good things to have…

* Strong leader
* At least 3 years community management experience
* Strong verbal and written communication skills
* Enthusiastic and dynamic
* Curious about what makes people tick
* Ability to prioritise and manage multiple projects
* Passionate about consumer trends and insights
* A natural interest in social media
* An inquisitive, perfectionist and numeric mindset
* Business savvy and able to work in a fast-paced client facing environment
* Experience of using community management tools and/or software (Sprinklr)

If this is exactly what you are looking for, then apply today! Don't delay!

Apply Today!

For further assurance, please review my profile on LinkedIn and connect with me; Search for "LYDIA STILLER- FLOWERDEW". To apply for this fantastic opportunity or for further information, please contact: Lydia Stiller- Flowerdew- Lydia@majorplayers.co.uk | DD: + 44| 207 845 7214. Please note all applications will be made in confidence. Feel free to call me directly if you would like more information before applying.

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