Global User Experience Director

Gemini People
£100k - 120k per year
23 Sep 2019
23 Oct 2019
Kraig Smith
Business Type
Contract Type

Group User Experience Director – Award winning Digital Agency

A Group User Experience Director is being sought by a revolutionary digital agency that is among the world’s most influential.

The Group User Experience Director will work closely with other User Experience Directors and Senior User Experience Architects to help support, grow and manage the team.

You will be solely responsible for the development of innovative customer experiences across a wide variety of channels and devices, leading and managing all user experience activities across a client group.

Reporting directly to the MD, you’ll be running a team of approximately 10 FT employees in the UX team and the line manager to 3 or 4 UX Directors / Associate UX Directors.

Key Responsibilities

Apply solid user experience and usability principles while looking for opportunities to innovate.

Able to use/introduce more advanced UCD techniques (rapid prototyping, remote testing etc.) to improve efficiency in the user experience process and the quality of the solution.

Awareness of Service Design techniques and how these can be applied to digital user experience.

Able to contribute at a high level to overall strategic client approach, taking into account relevant marketplace, consumer and technology factors.

Skills and Experience

Extensive information architecture/content strategy/user experience/usability experience for blue-chip clients.

Experience of line management and team development.

Experience of working with standard IA and UCD tools and processes.

Solid understanding of internet technologies.

Experience of content management systems and ecommerce.

Experience of cross-platform design.

We’re looking for someone that is UX through and through with significant experience of UCD processes and Service Design with a wide breadth of large project experience.


This is a highly visible and critical role working for one of the best in the industry.

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