Day to day management of multiple briefs across multiple stakeholders.
Interrogation of client briefs to ascertain objectives and ensure that the creative team have the information they need before progressing.
Allocate resource to the correct members of the team as required via resource meetings and software (in conjunction with the wider team).
Ensure all deadlines are met and any issues managed and flagged up both internally and externally.
Manage the allocated hours to ensure they are used effectively by managing resource to ensure maximum profitability and efficiency.
Responsible for all creative delivery being on brief and to brand guidelines. Providing that final sense check before work is sent to clients.
Working closely with the creative team to achieve all of the above.
Working closely alongside a Senior Account Manager and into the Business Director on the account.
Very comfortable working with a financial and project management process, completing timely, accurate, reporting for the client and for internal reporting processes.
Developing client relationships (mostly on the phone and email, but ad hoc face to face meetings sometimes required), ensuring seamless delivery and fast turnaround.
Liaise with client’s external production studio to ensure processes are fit for purpose and all work delivered is accurate, on time and to brief.
Account management / project management experience
Experience of managing BTL, TTL or ATL assets, either agency or client side.
Excellent administrative and organisational skills, capable of prioritising workload and managing high volumes of data simultaneously
Previously managed POS / in-store environmental design and production
Fully competent with time management programs
Strong Excel skills
Excellent attention to detail
Strategic thinking and active problem solving skills
Self-starting and proactive attitude
Strong stakeholder relationship (internal and external) management skills
Assured demeanour that inspires client confidence and reliance
A strong, persuasive and believable communicator
Down to earth and straight-talking but tactful and sensitive to those around them
Team focused and a strong motivator
A fast thinking decision maker that can provide sound, strategic, and commercial recommendations
Innovative, enthusiastic positive thinker with strong analytical skills and high standards of delivery
Ability to work independently with minimal supervision
Ability to recognise the client’s typical marketing cycle and therefore pre-empt traffic hotspots and manage the pace of the retained resource.
Excellent grasp of grammar and spelling
A good working understanding of retail language and terminology
Knowledge / experience of working with retail clients either agency or client side