Account Manager Fashion Exhibitions
As an Account Manager in this large international exhibition organisation, you will manage relationships with many customers. You will be fully accountable for driving the retention of a wide range of customers, exhibiting at your event to re-book those customers. This role is well-suited to an outgoing, highly personable individual who thrives in a fast-paced environment and who is an expert in multitasking (salesperson, attention to detail, excellent relationship management). You must have previous experience selling exhibition space and sponsorship.
Manage the relationship with all your customers by maintaining regular contact (via face to face meetings, phone calls, or emails), acting as their first point of contact, responding to their requests and queries directly, and keeping them informed of developments on the event.
Manage and keep up to date the list of contacts at all your customers, as many customers have more than one person with whom we interact.
Attend the event you support to re-book your customers for the next year’s event and collect feedback on the current year’s event.
Grow revenue from your customers by upselling and cross-selling (e.g. increasing the area they purchase, selling sponsorship, cross-selling onto other events, etc.).
SKILLS - ESSENTIAL
Strong interpersonal skills
Excellent communication skills, both verbal and written
Strong negotiation skills
Strong organisational skills
Proven experience developing key accounts
Experience of working to a sales target
Strategically and commercially minded being able to implement initiatives identified
Demonstrable experience of regularly dealing with senior stakeholders up to and including the C-Suite of Blue-chip companies
You will be expected to manage and build strong relationships with key accounts your assigned
Taking control and revenue day planning
Post completion performance improvement and tracking
Comfortable around high-level financial analysis and understanding of the key operational and commercial drivers.
Experience & Knowledge - Desirable
Previous experience in a similar sales or relationship-management role
Personal Qualities - Essential
A strong understanding of client care
The ability to multitask
Attention to detail
A self-starter, able to work independently and part of a team
Ability to thrive in a stressful environment, and make decisions on the go
A polite, friendly, and diplomatic manner
Ability to travel, without restriction, throughout most countries, especially the EU
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