Customer Communications Manager

£40000 - £50000 per annum
28 Nov 2019
28 Dec 2019
Lee Shortt
Business Type
Brand / In-house
Senior Manager
Contract Type

Experienced b2c marketing communications expert needed to join iconic airline brand.

Customer Communications Manager - Up to £50,000 - London

This iconic airline brand has been behind some of the most famous marketing campaigns in the world.

Based within the Global Customer Engagement team, you'll be responsible for leading the planning and delivery of a range of customer communications around operational topics.

Working closely with colleagues across the organisation - including operations - you will manage crisis communications and provide comms templates, frameworks and training to staff.

You'll be working across all marketing channels including email, website, OOH as well creating offline marketing collateral and tool kits.

Our client is looking for someone who has experience managing operational, regulatory and/or crisis communications, ideally in a complex global organisation.

You'll also have a demonstrable track record of working in a fast paced environment, able to react quickly and to bring stakeholders from every level on board.

Excellent copy writing skills and experience delivering end to end customer communications are also a must.

If this sounds like you, please get in touch today.

Customer Communications Manager - Up to £50,000 - London

If this role isn't what you're looking for don't worry. At Stopgap we cover all permanent and freelance marketing positions, with specialist industry sector teams. You can check out all of our roles on our website and sign up for job alerts so you're the first to know about a new opportunity . Marketing Recruitment - The Stopgap Way.

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