Stopgap

CRM Product Manager

Recruiter
Stopgap
Location
London
Salary
Up to £42000 per annum
Posted
03 Jan 2020
Closes
27 Jan 2020
Ref
LSS-093982
Contact
Lee Shortt
Discipline
Marketing
Business Type
Brand / In-house
Seniority
Manager
Contract Type
Freelance / Contract
Hours
Full-Time

Fantastic opportunity for a CRM expert to join iconic arts/heritage organisation!

CRM Product Manager - Up to £42,000 - London

THE COMPANY
Our client runs some of London's most iconic heritage tourist attractions.

THE ROLE
In this role, you'd be the business lead in the ongoing development of multi channel customer engagement platforms and processes. You'd also lead the single customer view activity to deliver an optimised, best in class customer experience.

Working with the Head of Customer Engagement, you'll help develop the product vision for all customer engagement platforms, meeting requirements from stakeholders across the business, as well as owning and managing the product backlog.

You'll also be responsible for managing a CRM Product Executive.

YOU
The successful candidate:
- demonstrable experience of running CRM programmes
- excellent ability with CRM platforms such as Microsoft Dynamics
- great email marketing skills including trigger emails and managing product backlogs
- customer engagement and single customer view experience
- a track record of being the bridge between technical and non-technical teams
- clear understanding of website and other digital platforms

If this sounds like you please get in touch today.

CRM Product Manager - Up to £42,000 - London

If this role isn't what you're looking for don't worry. At Stopgap we cover all permanent and freelance marketing positions, with specialist industry sector teams. You can check out all of our roles on our website and sign up for job alerts so you're the first to know about a new opportunity . Marketing Recruitment - The Stopgap Way.

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