Operational and Office Manager D-Ford

London (Greater)
Up to £55,000
06 Jan 2020
06 Feb 2020
D-Ford 01
Business Type
Brand / In-house
Contract Type

D-Ford is a new Design Lab which Ford has set up across 5 global locations. It has its own independent space and is filled with a diversity of creative and innovation talent charged with tackling  significant design challenges.

We’re in the midst of the biggest change the automotive industry has ever seen.  Just as cars changed the world over the last century - creating the driver, highways, gas stations, and malls - self-driving cars, electric powertrains, and connected vehicles will radically reshape how we live, work, and play, our cities and society themselves, in the next hundred years. 

At D–Ford, you’ll be at the heart of creating that future. You’ll be at the cutting edge of Ford’s most strategically critical work, designing people and society’s needs into the heart of our next generation of products, services and experiences.

We are looking for an Operational and Office Manager to oversee the London Lab, creating and maintaining a dynamic working environment, and producing events and experiences which set the culture and enhance the engagement of the team. Specifically:

+ Act as a front-of-house cultural ambassador, creating environments, events, and interactions that foster learning and promote the lab’s values, behaviors, and ways of working. 

+ Create an excellent, welcoming visitor experience for D-Ford

+ Design and execute team and community building, including regular team rituals, inspirational events, guest speakers, and offsite activities.

+ Daily upkeep of the studio space to ensure Lab members are able to focus on their roles - and act as main point of contact for any maintenance providers

+ Manage administrative and organizational tasks including scheduling team meetings, scheduling customer/executive visits, and managing studio supplies

+ Develop and execute ideas for lab-wide team and community building, including inspirational events, guest speakers, employee appreciation events, and offsite planning and activities.

+ Collaborate with lab leadership to help organize, prioritize, and execute community objectives.

+ Work with talent to ensure our candidates have a great recruiting and onboarding experience.

+ Partner with Lab Communications Lead to ensure a drumbeat of events to keep the lab aware of key events and activities, and set the right tone through communications.


Basic Qualifications:

+ Bachelor’s degree or equivalent experience.

+ 5+ years’ experience in project coordination, operations, office management, or executive administrative role.

+ Experience of helping to create dynamic, creative environments.

Preferred Qualifications:

+ Experience in education/coaching, psychology, counseling, hospitality, organisational design,

operations, office management, talent or learning and development.

+ Experience of working with design teams or other creative cultures.

+ Passionate about people and team culture.

+ Extremely well organised.

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