Customer Success Manager

£45000.00 - £50000.00 per annum + Pension, Bonus + Others
11 Mar 2020
10 Apr 2020
Sam Angell
B2B, Retail, Technology
Business Type
Brand / In-house
Senior Manager
Contract Type

Customer Success Manager - London - £50,000 + Bonus

A rapidly growing technology business servicing the FMCG sector are looking for 2x Customer Success / Sales account managers to join their team in Central London.

The Business

As mentioned, this business are a well established yet rapidly growing technology company have been set up to provide an e-commerce, insights and analytics platform to the largest brands in the world. They work with the biggest names in the FMCG space and continue to develop their exceptional offering. Based in the UK, Europe and the US the business is at an exciting stage of growth and now need to enhance their Customer Success team.

The Role

You will have had exposure to large FMCG brands whether in a Category manager, field sales manager or Brand sales role. You will be managing a range of key accounts and targeted on growing and retaining these, alongside a consultative new business process. The platform you are providing speaks for itself and the business receive excellent Net Promotor scores.

Some of your key focus areas are below:

  • New business development identifying opportunities to grow our client base across our UK and international markets
  • Ensure client renewals through the effective relationship management between client and yourself. The goal is to make clients' money
  • Effectively showcasing services and ever evolving new products to existing clients, helping them to continually improve and grow online market share as they scale
  • To maintain a world class net promoter score across your clients, be the key point of contact to drive the growth for the brands you will manage.

What's in it for you?

A generous basic salary of up to £50K DOE. Plus an unbelievable commission / bonus structure and the below benefits:

  • 25 days holiday plus 8 bank holidays
  • Your birthday day off every year
  • Private medical insurance
  • Life Insurance - Critical Illness and Death in Service 4 x basic salary
  • Generous Company pension scheme
  • Employee Assistance Programme
  • Two Company events every year - summer and Christmas

Apply for Customer Success Manager

Already uploaded your CV? Sign in to apply instantly


Upload from your computer

Or import from cloud storage

Your file must be a .doc, .pdf, .docx, .rtf, and no bigger than 1Mb

Upload from your computer

Or import from cloud storage

Your file must be a .doc, .pdf, .docx, .txt, .rtf, and no bigger than 1Mb

4000 characters left

Marketing Communications

Haymarket Media Group, publisher of Campaign, takes your privacy seriously.

Learn more about how we use your information when job seeking.

We would like to keep you updated by email with information and opportunities which we hope will help you in your work.

We believe we can demonstrate a legitimate interest in using your details for marketing purposes, but if you do not wish to receive these messages, please .

I would like to be kept updated with information and opportunities from Campaign via the following channel:

We will use your information to ensure you receive messages that are relevant to you. 

Should you cease to require these services in future, you can stop receiving these messages from us via the unsubscribe link on any email received or by contacting us directly. Please see our Full Privacy Notice.


By applying for a job listed on Campaign Jobs you agree to our Terms and Conditions. You should never be required to provide bank account details. If you are, please email us.

Similar jobs

Similar jobs