Customer Communications & Marketing Specialist

Expiring today

Recruiter
Midland Heart
Location
Birmingham, Bath Row, B15
Salary
£31,000 to £35,000 per annum, dependent on experience
Posted
22 Sep 2020
Closes
22 Oct 2020
Ref
156068_MH
Discipline
Marketing
Sector
Charity
Business Type
Brand / In-house
Seniority
Executive
Contract Type
Permanent
Hours
Full-Time

Customer Communications & Marketing Specialist
Location: Birmingham, Bath Row, B15 1LZ
Salary: £31,000 to £35,000 per annum, dependent on experience
Hours: 35 hours per week
Contract Type: Full Time, Permanent

The Role
What to expect? As our Customer Communications & Marketing Specialist, you’ll join us at a really exciting time as we further seek to secure our position as a market leading organisation, providing products and services that significantly impact the quality of our customers' lives. 

We’re looking for someone to take a proactive approach to our customer communications and help redefine our priorities - ensuring current and potential customers receive high quality communications and marketing content. Reporting to our Head of Customer Communications & Marketing, you’ll manage our key customer communication channels and take ownership for producing high-quality, engaging content. You’ll support the team to embed our corporate tone of voice and act as a brand ambassador across key projects and services.

You’ll be responsible for delivering a ‘new-look’ brand for one of our key services and maximising their marketing and sales potential. Your day to day role will also involve using your expertise to support our business to realise the impact of each customer communication, across all platforms.

Our ideal candidate? You’ll come equipped with experience of successfully delivering customer communications and product marketing, understanding the audience and positioning the messages to deliver. Key to your success will be your proven ability to advise and influence a range of stakeholders and turning a brief into effective communication and marketing campaigns that utilise the full range of channels available. You’ll bring creativity, be willing to take a fresh approach and have an awareness of current trends.

Who are Midland Heart? We’re a large and ambitious housing organisation providing more people an affordable place to call home. We welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return you can be assured of a great place to work, where you will be well rewarded and where great people are able to succeed. Whether you want to build your career with us, or use your experience to move on, we’re here to develop your potential.

Applications close at midnight on Sunday 27th September 2020. Please be aware that we may close applications earlier, should the need arise.

TO APPLY AND FOR MORE INFORMATION:

If you would like to find out more about this position and to apply, please click the Apply button to be directed to our website where you can complete the application process.

We’re proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role.

No agencies please.

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