Digital Engagement Manager

London NW2
Circa £47,220 per annum
12 Jan 2021
12 Feb 2021
Charity, Health
Business Type
Brand / In-house
Contract Type

Position: Digital Engagement Manager
Type: Full-time (35 hours per week), permanent
Location: London NW2
Salary: Circa £47,220 per annum
Salary Band: Band H, Level 1
Department: Digital and Content

This charity ensures that people living with MS are at the centre of everything they do. And it’s this commitment that unites them across the UK.

Their work is based on the hopes and aspirations of the MS community. Together they campaign at all levels, fund ground-breaking research and provide award winning support and information.

Their people are their greatest asset and the key to their success. They offer a vibrant, progressive environment where you will make a difference.

About this job

They are looking for a passionate and dedicated people person to lead their digital engagement function.

In this role, you will have the opportunity to work alongside a team of experienced channel specialists, providing leadership as the organisation continues to innovate across their ever-growing digital channels.

You must love collaborative working, always seeking opportunities to work alongside teams to help them develop their digital engagement strategies for campaigns, appeals, new technology and products.

You will use your understanding of 360 campaign management, the supporter journey and personalisation to share content that drives income and engagement across the charity’s website, social media, email, video, influencer and paid marketing channels.

As an experienced people manager you will always be looking for ways to empower and motivate your team. You will love working with them to create new ideas and new ways of working to help increase their impact.

Together you will lead on a series of exciting projects including evolving their digital and content strategies, launching a brand new forum and developing tailored email programmes to help people live better with MS.

You will be joining the organisation at an exciting stage of its digital programme as they shape the way they engage with supporters. This is a fantastic opportunity to be part of a supportive and vibrant team, who are dedicated to making a difference for people with MS.

They offer 35 days annual leave (including bank holidays), travel loan and various other benefits such as supported developmental opportunities.

The charity is in the midst of an exciting, transformational, period which builds on their great history and will drive them towards achieving their mission and vision as they embark on their new 5 year strategy.

Part of this exciting transformation will include an office move from their current National Centre in Cricklewood, NW London to a different location in London. They are currently defining where and what type of accommodation this will be and they really want their staff to be involved in that decision.

Closing date: 9am on Monday 25th January 2021


After you have followed the job board process in the first instance, you will receive an email from CHM Recruit with instructions on how to complete your application.

Please check your email inbox and spam / junk folder and disregard any automated email correspondence from the job board.

This charity is committed to promoting diversity.

No agencies please.

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