CRM & Loyalty Manager
- Recruiter
- Stopgap
- Location
- London, South West London
- Salary
- Up to £40000 per annum
- Posted
- 28 Jan 2021
- Closes
- 27 Feb 2021
- Ref
- CHF-094623
- Contact
- Claudine Farrell
- Discipline
- Marketing
- Specialism
- CRM, Digital, Email & Database Marketing
- Sector
- Fashion, Retail, Travel & Leisure
- Business Type
- Brand / In-house
- Seniority
- Manager
- Contract Type
- Permanent
- Hours
- Full-Time
Are you a retail marketer with strong CRM, loyalty and digital experience looking for the opportunity to make a mark?
CRM & Loyalty Manager - Up to £40,000 - South West London
THE COMPANY
A family owned retail business with stores across greater London, this brand is all about looking after their loyal local customers.
THE ROLE
As CRM & Loyalty Manager you will play a key part in the customer strategy and targetted customer marketing campaigns including management and deployment of all emails for the loyalty and newsletter database. You will also be responsible for:
- Providing leadership, direction and development of the company's approach to CRM
- Owning the customer loyalty programme and all associated CRM
- Developing a CRM strategy to support the business objectives ensuring deadlines and budgets are met
- Deep diving into the customer database to glean insights that can be applied to drive the business
- Using the customer strategy to rive both retention and acquisition and to improve customer data capture
YOU
To be considered for this CRM & Loyalty Manager role you will have experience in either retail or a customer centric business. As well as:
- Experience in Digital and CRM strategy
- Data driven with a commercial mind and strong analytical skills
- Hands on experience with HTML and CMS
- Experience in creating dashboards for metrics reporting, or working with agencies who do
- Flexible and enjoys working in a fast paced environment
If this sounds like you then apply now!
CRM & Loyalty Manager - Up to £40,000 - South West London
If this role isn't what you are looking for, don't worry. At Stopgap we cover a wider range of freelance and permanent positions, with specialist industry sector teams. As you can imagine, due to the current situation and Covid-19 we are dealing with less live jobs than usual, but it is still worth checking our website for all our latest jobs and signing up for alerts so you are the first to know about a new opportunity.
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