Senior Account Manager / Account Director - brand communications

The Agency

This agency is a creative independent team in the brand communications space.

The team is down-to-earth, ideas and solutions-focussed. Work and messaging is clean and creative, keeping a strong and defined brand message, however complex the issue. The team work with a diverse mix of clients.

The agency maintains a creative energy and sense of curiosity.

Senior Account Manager / Account Director - the role 

As Senior Account Manager / Account Director, you’ll form beneficial long-term relationships with key clients whilst ensuring all the work the team create is of the highest possible standard. You will have an in-depth knowledge of client’s business, all agency services and act as the senior point of contact on a day-to-day basis. Account Directors play a key part in the new business strategy for the agency working on pitches and developing strategic relationships from winning new clients.

Account Director – client responsibilities

• Create and maintain strong relationships with clients, continuously delivering excellent service
• Demonstrate a strategic understanding of each client’s business / brand / product / service as well as its marketplace, contributing to the development of your clients' marketing ambitions
• Look at accounts with a long term / wider perspective beyond individual campaigns or projects
• Contribute to strategic presentations and proposals
• Broad business skills
• Creative judgement
• Demonstrate a good understanding of the creative process and the significance of the brief 
• Able to evaluate creative in context of the brief and in principle

Senior Account Manager / Account Director – account management skills

• Timely and effective administration and financial management
• Ensure systems are kept up-to-date, working to and monitoring budgets, managing purchase orders / expected costs
• Ensure timing schedules kept up-to-date and circulated to relevant people and managed with the client
• Ensure jobs are progressed through the agency smoothly, liaising with Studio Manager and other colleagues as required
• Ability to foresee and forestall potential problems
• Communications are clear and persuasive, seeking to gain consensus from others
• Confident and articulate in meetings and presentations
• Clear attention to detail

Senior Account Manager / Account Director – personal qualities

• Effective time management
• Mature outlook, considered and informed
• An enthusiastic approach to work
• Someone who takes responsibility and ownership of projects with personal accountability
• Resilient and emotionally intelligent
• Aware and considerate of those around you
• A sense of pride and passion in your work

Senior Account Manager / Account Director – experience

• 5-7+ years’ creative agency experience
• Knowledge of brand and brand communications
• Experience of working with B2B clients
• Experience of working across a broad client base in terms of sectors
• Experience of working with an integrated team – strategy, creative, production, copywriting, motion, developers
• Looking for someone with personality and who doesn’t take themselves too seriously