Senior UX Consultant

Norwich, Norfolk
Competitive Salary
25 Mar 2021
25 Apr 2021
Business Type
Contract Type

We’re Ethology, a Customer Experience Consultancy that helps organisations exceed customer expectations and stay ahead of the competition. 

We believe Customer experience shouldn’t be complicated and that's why we challenge every touch-point to make sure it’s simple, human and useful - for the customer and the organisation.

Working with some fantastic clients, we’ve got an exciting opportunity for an experienced UX Consultant to join our team based either in Norwich. 

The role

You will:

  • Promote, educate and persuade clients as to the validity of Ethology’s UX services and deliver these services profitably, both on a standalone project basis and as part of wider digital and CX projects.
  • Assist with the co-ordination of responses to relevant briefs, including quotation
  • Be able to interpret client needs into a digital and/or UX specification to meet those needs 
  • Run stakeholder, user and customer research activities, including user testing
  • Lead information architecture project phases, including wireframe prototyping in relevant software (Axure, Adobe XD, Sketch etc.)
  • Define and deliver Conversion Rate Optimisation programmes for clients, including test set up in relevant platforms (e.g. Google Optimize, Optimizely)
  • To lead the development of Ethology’s suite of UX services and tools and to become a "go-to" person for UX enquiries from the wider agency
  • To remain up to date with prevailing digital, UX and user-centred design trends and be able to apply these to our clients’ businesses in a timely and appropriate manner

In Return

  • Salary £Competitive (depending on experience) 
  • Company pension scheme 
  • 22 days’ holiday + bank holidays
  • Additional day off for your birthday
  • Health cover 
  • Cycle to work scheme
  • Life insurance