Senior Account Director

Major Players
£55k - 65k per year
16 Jun 2021
14 Jul 2021
Jasmine Bindley
Account Management
Publishing, TV
Business Type
Contract Type

Major Players are working with one of the UK's most awarded and innovative digital product studios who are now looking to recruit a Senior Account Director to take ownership of a set of key client accounts and drive

towards meaningful and impactful solutions. In delivering great work, you will also build trust,

revenue, and valuable and sustainable client relationships.

The right candidate will be our trusted consultant for selected clients. You will own the relationship,

lead the account towards success and growth. You will be the voice of the client within the agency,

and thus steer the delivery team towards meeting and exceeding our clients’ expectations and

deliver against their business objectives throughout the product definition, development, and

evolution stages.

As part of the client service team, you’ll ultimately be reporting to the Head of Client Services. 

What Will You Be Doing? 


● Responsible for yearly, quarter and monthly forecasting for your client accounts

● Contract negotiation with support from Client Services Director and Managing Director

● Responsible for achieving targeted revenue projections for your client accounts

● Responsible for the creation and execution of Client Account Plans

● Responsible for identifying and converting opportunities on your client accounts

● Resolves major billing and invoice milestones with client with help from your finance team

● Responsible for the commercial success on your client accounts

● Strive to deliver £1.5m+ million in annual revenue across your accounts.


● Be Account Lead across 3-4 key client accounts: effectively leads teams in the successful

delivery of projects and Account Plans

● Promote and ensure high levels of company work standards across their team and projects

● Shape the values, personality and culture and promotes it both internally and


● Analyse the efficiency of the projects and accounts they manage to ensure that they are

meeting the businesses goals and to take the necessary proactive action if not

● Be the voice of the client within the agency, ensuring that the delivery team understand the

purpose and context behind our work, and that we continually meet or excel the clients’

expectations and help them achieve their business objectives

● Work closely with your Account Manager by delegating to them, and mentoring them, so as to

help you successfully deliver projects and project proposals across your accounts

● Supports the Client Services Director and Project Director to monitor and assess resourcing

requirements for existing clients

● Supports the Client Services Director and Project Director in effective resource utilisation within

delivery team


Business Development:


● Be your clients’ primary point of contact, acting as their trusted strategic business partner

● Get to know our clients’ business operation and key players within the organisation

● Lead new business efforts within your accounts by proactively building client relationships

● Help to grow and expand our remit within your client accounts

● Understand and promote HMSD’s key service offering and proposition within your client


● Work collaboratively with others to utilise knowledge within the agency to identify

opportunities and grow client accounts

● Proficiently run the briefing process to scope out new project opportunities with our clients and

internal teams, and present project pitches / proposals.

You’ll Know You’re Right For This Role If: 

● You have 6+ years of professional experience working in the design and development of

digital products within an agency environment

● You have a strong generalist knowledge across all aspects of the digital product strategy and

development lifecycle

● You can confidently lead and navigate senior client relationships and complex large-scale


● You’re commercially minded and demonstrate strong business acumen

● You have a strategic, solution-focused mindset with the ability to translate concepts and ideas into practical and tactical outcome

● You are a force who can drive change and improvement with our clients and within the business.

For more information on this role, please contact Jasmine Bindley or

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